Job Summary Green Drop is seeking dedicated and enthusiastic Customer Service Representatives to join our team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service. This role involves assisting customers with inquiries, resolving issues, and ensuring a positive experience. Duties
- Respond to customer inquiries via phone or email in a timely and professional manner.
- Provide accurate information regarding products and services
- Analyze customer needs to recommend appropriate services.
- Handle customer complaints effectively and escalate issues when necessary.
- Maintain detailed records of customer interactions and transactions through our CRM
- Engage in upselling opportunities to enhance customer satisfaction
- Collaborate with team members to improve overall service quality and efficiency. Requirements
- Previous experience in customer service is preferred.




- Strong verbal communication skills in English
- Excellent phone etiquette and interpersonal skills.
- Ability to analyze customer needs and provide tailored solutions.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A positive attitude with a commitment to delivering exceptional service.
- Flexibility to work various shifts as needed. Join our team as a Customer Service Representative where you can make a difference by providing exceptional support while growing your career in a agile environment

Job Type
s: Full-time, Part-time Pay: $18.00 per hour

Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Work from home

Experience:
- Customer service: 1 year (preferred) Work

Location:
In person

📌 Customer Service Representative (Calgary)
🏢 Green Drop
📍 Calgary