Uncut Gem What's Good Wellness is a healing environment dedicated to supporting the recovery and maintenance of health and wellness for people in Oakville and the surrounding communities. We’re looking for TWO Patient Care Coordinators to join our team and support our busy, multifaceted, patient-centered integrative medicine clinic. What's Good Wellness is a rewarding and positive place to work, where every team member plays an important role in creating a welcoming experience and helping patients find their way toward better health and wellness. We’re looking for a friendly, adaptable, and motivated team member who enjoys building relationships with patients, supporting and collaborating with colleagues, and thrives in a fast-paced, ever-changing environment. The ideal candidate is a natural problem-solver, a quick learner, and someone who can confidently wear many hats. You’re comfortable working independently with minimal supervision, following directions, taking initiative, and adapting to new challenges as they arise. You bring a positive attitude, a willingness to learn, and a genuine passion for helping people feel welcomed, supported, and cared for. Job responsibilities include:
- Welcome and greet patients warmly, directing them to their treatment rooms upon arrival.
- Build meaningful patient relationships and foster a safe, welcoming, and trusting environment through compassionate, professional service.
- Coordinate daily clinic operations, including appointment scheduling, phone calls, email correspondence, and new patient onboarding.
- Prepare reports for new and existing patients.
- Process patient payments, issue receipts, and assist with payment plans and financial transactions accurately.
- Communicate with recent patients regarding financial arrangements and payment plans.




- Maintain confidential patient documentation and electronic records with accuracy and attention to detail, while creating and managing daily patient schedules.
- Proficiency in Microsoft Excel spreadsheets, Apple Pages and Numbers, and electronic scheduling.
- Assist with basic bookkeeping and accounting tasks, including month-end procedures, account reconciliations, setting up patient payment plans, and reviewing insurance coverage.
- Create engaging marketing materials, newspaper advertisements, and magazine articles to promote community awareness and health education.
- Attend occasional What’s Good community outreach events as a friendly and enthusiastic representative of our clinic. We have a weekday, daytime schedule with the major holidays off and only the rare weekend commitment when we run events. After passing the probation period you will be eligible to receive health benefits and full-time hours. If you are concerned or feel you don’t have the qualifications, apply anyway We don’t hire off keywords. We hire real living people who are authentic, resourceful, outgoing and ready to commit to our mission of providing patient-centred care in bridging ancient wisdom with modern science. If this sounds interesting, and you’d like to join this fun, rewarding office: Send your resume AND cover letter with the subject: “Uncut Gem” to [email protected]. Tell us why you’re the perfect candidate Pay: $18.50-$21.50 per hour

Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
- Wellness program Ability to commute/relocate:
- Oakville, ON L6K 3T5: reliably commute or plan to relocate before starting work (required)

Experience:
- Microsoft Excel: 1 year (required)
- Microsoft Word: 1 year (required) Licence/Certification:
- Driving Licence (required) Work

Location:
In person

📌 Patient Care Coordinator (Oakville)
🏢 What's Good
📍 Oakville