**General Accountability:**
The Investor Relations (IR) team manages the company's ongoing communication with the investment community, including existing and prospective equity and debt investors, sell-side equity research analysts and credit rating agencies.

The team also provides market intelligence and external stakeholder perspectives to senior management and other internal partners.

The Director is an experienced member of the IR team responsible for managing the day-to-day execution of the company's credit rating agency program and supporting the broader IR program as required.

The role coordinates engagement with rating agency analysts and relationship managers, prepares agency submissions and management briefing materials, monitors ratings and relevant credit developments, and reviews agency publications for factual accuracy.

Working under the direction of the VP, Investor Relations, the Director develops analysis and recommendations on matters that may affect the company's credit profile and supports effective communication with internal and external stakeholders.
**Responsibilities:**
**Credit Rating Agency Management**
Manage day-to-day relationships with the company's credit rating agencies, serving as a key point of contact for analysts and relationship managers and supporting senior-level engagement as appropriate
Coordinate and execute the rating agency engagement program, including annual reviews, quarterly updates, management meetings, information requests and transaction-related communications
Prepare and coordinate rating agency presentations, submissions and briefing materials, working with Finance, Treasury, Risk, Investments, Actuarial, business units and other internal stakeholders
Monitor the company's ratings, outlooks, key sensitivities and relevant methodology changes; identify potential areas of pressure or opportunity and provide timely analysis and recommendations to the VP, Investor Relations
Review rating agency publications concerning the company for factual accuracy and completeness, coordinate validation with internal subject-matter experts, and support follow-up with the agencies where clarification may be required
Analyze developments in capital, leverage, liquidity, earnings, investments, reinsurance, business mix and enterprise risk management to support the assessment of potential implications for the company's credit profile and agency perspectives
Monitor rating actions, credit developments and emerging themes affecting peers, the life insurance sector and key markets, and summarize relevant implications for internal stakeholders
Support the evaluation of potential rating implications associated with financing, capital, reinsurance and other strategic initiatives, providing analysis and recommendations to the VP, Investor Relations and relevant internal partners
**Leadership, Process and Analytics**
Maintain and enhance processes, controls and analytical tools that support the effective execution of the rating agency management program
Use Nasdaq IR Insight, Bloomberg, Capital IQ and other relevant platforms to support analysis, reporting and timely responses to information requests




Provide guidance and quality review to junior IR team members and contribute to the coordination of work across the team
Participate in ad hoc and special projects as required
**Knowledge/Skills/Competencies/Education:**
University degree in finance, accounting, actuarial science, economics or a related discipline; CPA/CA, CFA, FSA or MBA is an asset
At least five years of relevant experience, ideally within insurance or financial services, with exposure to credit analysis, capital markets, Treasury, Investor Relations, Corporate Finance or Enterprise Risk Management
Strong understanding of financial statements, capital markets and the insurance business; knowledge of the company's products, financial profile and strategy is an asset
Understanding of credit rating agency frameworks and methodologies, including the factors that influence financial strength and issuer credit ratings
Ability to analyze complex financial and risk information and translate it into clear, credible and concise messaging for sophisticated internal and external audiences
Experience reviewing external research or credit reports for factual accuracy, identifying material issues and working constructively with external stakeholders to resolve them
Ability to identify emerging credit issues proactively and distinguish between informational developments and matters that could materially affect rating agency perceptions or ratings
Excellent written and verbal communication skills, sound judgment, strong attention to detail and well-developed relationship-management capabilities
Advanced Power

Point and Excel skills; experience with Bloomberg, Capital IQ, Nasdaq IR Insight or comparable market-intelligence platforms is an asset
Ability to manage multiple priorities and deliver high-quality work under tight timelines in a dynamic, market-sensitive setting
**When you join our team** :
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento,



el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$125,100.00 CAD - $175,100.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE. UU., póngase en contacto con
[email protected]
para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

📌 Director, Credit Rating Agency Management and Investor Relations (Toronto)
🏢 Manulife
📍 Toronto