This position is located at 2625 Granville St, Vancouver, British Columbia, V6H3H2 CanadaA Product Flow Manager leads the back of house operations and maintains the flow of product from receipt to placement.

Responsibilities also include supporting the customer experience to achieve an engaging and inspiring store environment.

Brand Experience

Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer

Actively participates as the manager-on-duty by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives

Delivers a seamless, multi-channel shopping experience through expertise in omni systems and applications to efficiently get the product to the floor and elevate customer engagements

Leadership + Team Management

Leads the stock-to-sales processes which includes receiving of shipment to meet productivity standard and brand expectations

Oversees organizational standards in back of house and exercises creative decision-making to impact organization and efficiency; facilitates the sharing of relevant information regarding shipment, restock, and back of house organization with the team

Demonstrates loss prevention awareness through assisting markdowns and transfers; actively supports the heavy workload prepping and executing inventory

Visual + Business Operations

Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities and IT issues





Assists in maintaining a visually compelling store that is well-loved by adhering to daily tasks; may oversee additional operational responsibilities with transfers, markdowns, and omni processes

Collaborates with key partners to effectively lead the shipment process including UPS/USPS deliveries and send sales; maintains a record for all receiving paperwork for store's inventory integrity

Leads product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; understands how the merchant process impacts business and prioritizes product flow accordingly

Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

Contributes to an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported

Communicates daily with the leadership team on supply needs, flow of shipment, support needs, shipping damages, and box count discrepancies

Provides insight related to the shipment trends and new receipts to Store Manager and Assistant Managers

Love for the FP brand1+ years store leadership experience

Experience being a team player

Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Eagerness to learn and grow within the organizationURBN offers comprehensive Perks & Perks to employees.

Availability and eligibility to specific benefits may be subject to your location and employment status.

Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Starting from CAD $20.08/Hr.

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