Part-Time Administrator / Scheduler Toronto Generators Inc. – Toronto, Ontario About Toronto Generators Inc. Toronto Generators Inc. is an authorized Generac dealer specializing in home standby generators. We provide generator installations, maintenance, repairs, and service throughout the Greater Toronto Area (GTA), Muskoka, and surrounding areas of Southern Ontario. We are seeking a Part time Administrator / Scheduler to work closely with our Office Manager and help coordinate the daily operations of our growing business. This is an excellent opportunity for someone who is organized, dependable, personable, and enjoys working in a busy, fast-paced environment. The ideal candidate is a strong communicator who can manage competing priorities, think on their feet, and remain calm and professional when schedules change unexpectedly. Strong geographical knowledge of Southern Ontario is essential. The successful candidate must be comfortable reading maps, recognizing cities and towns, understanding distances and travel times, and helping coordinate efficient routes for technicians travelling throughout our service area. Position Details
- Position: Part-Time Administrator / Scheduler
- Hours: Approximately 20–25 hours per week
- Schedule: Monday to Friday
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Working Hours
To be discussed based on availability
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Location:
Toronto Generators Inc., Toronto, Ontario
Key Responsibilities
- Answer incoming customer calls and respond to inquiries professionally and courteously.
- Schedule and coordinate service, maintenance, and technician appointments.
- Dispatch technicians and coordinate daily service schedules.
- Communicate appointment details, changes, and updates to customers and technicians.
- Monitor technician schedules throughout the day and adjust appointments as needed.
- Coordinate rescheduling and resolve unexpected scheduling conflicts.
- Review job locations and help plan efficient technician routes based on geography, travel times, and appointment commitments.
- Maintain accurate customer information, service records, and scheduling details in our software.
- Follow up with customers regarding appointments, service requests, and scheduling updates.
- Ensure technicians have the necessary job information before travelling to a service call.
- Work closely with the Office Manager and service team to keep daily operations running smoothly.
- Assist with general administrative duties and other office tasks as required. What We're Looking For
- Previous experience in administration, scheduling, dispatching, customer service, or a similar role.
- Strong knowledge of Southern Ontario geography, including the GTA and surrounding communities.
- Comfortable reading maps, identifying locations, understanding regional distances, and estimating travel times.
- Familiarity with areas north of Toronto, including Muskoka, Collingwood, Thornbury, and the Blue Mountains, is a strong asset.
- Excellent organizational, time-management, and multitasking skills.
- Strong verbal and written communication skills.
- Confidence handling multiple phone calls, emails,
and scheduling requests throughout the day.
- Ability to prioritize tasks, think critically, and solve problems in a fast-paced environment.
- Strong attention to detail and accurate data-entry skills.
- Comfortable working independently while collaborating with a team.
- Professional, friendly, dependable, and positive attitude.
- Good computer skills and willingness to learn our scheduling and service software.
- Experience coordinating technicians, tradespeople, contractors, or field service teams is an asset. Important: This role requires more than basic data entry. Geographic awareness and the ability to coordinate appointments across a large service area are critical to successful scheduling and dispatching. Why Join Our Team? Toronto Generators Inc. is a busy and growing business that takes pride in providing reliable service to our customers. We are a close-knit team that believes the workplace should be both professional and enjoyable. You will work directly alongside our Office Manager and technicians, playing an important role in keeping our daily operations organized and efficient. If you enjoy staying busy, communicating with people, coordinating schedules, solving problems, and being an important part of a team, we would love to hear from you
How to Apply
Please email your resume and a brief introduction outlining your relevant experience to:
[email protected] Subject Line: Part-Time Administrator / Scheduler We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Pay: $19.00-$23.00 per hour
Benefits:
- Casual dress Work
Location:
In person
📌 Part-Time Administrator (Etobicoke)
🏢 Toronto Generators
📍 Etobicoke