Dayforce Consultant (Functional & Technical) for provincial government agency client, North York.

Job Type: Temporary.

Initial Term: ASAP to April 30 2027 with possible extension.

Existing Vacancy: Yes.

Target Compensation: From $80 to $90 per hour, according to experience.

Regular Work Hours: 36.25 hours per week not including .75 hour unpaid lunch break, to be worked during regular business hours, Monday to Friday (36.25 work hours per week).

Work Location: 100% onsite at client's North York location.

Responsibilities Summary:

Provide operational and technical support for the organization's Dayforce platform, working alongside internal IT, Payroll and HR teams, and external implementation support partner, to provide production support for a live Dayforce implementation, including troubleshooting, configuration, upgrade assessment, testing, integration support and implementation of fixes and enhancements.

- Provide Level 2 and Level 3 Dayforce application support, supporting modules such as payroll, time & attendance, workforce management, human resources, benefits and self-service functionality. Work with Dayforce support, implementation and service partners to resolve complex product issues.
- Troubleshoot production issues affecting payroll, HR, time & attendance and related functionality. Conduct root-cause analysis of application, configuration, interface and data-processing failures. Develop troubleshooting/runbook documentation and transfer knowledge to team.
- Perform Dayforce configuration changes according to approved business requirements and change-control processes.
- Support payroll processing and investigate issues affecting payroll calculations or downstream financial processing.




- Troubleshoot interfaces, integrations, APIs, file transfers, scheduled/background jobs and data-processing failures.
- Support integration between Dayforce and enterprise systems, including ERP/financial systems such as D365 where applicable.
- Review Dayforce product releases and upgrades and assess potential organizational impact.
- Support in identifying test scenarios and regression testing, integration testing and UAT.
- Coordinate implementation of fixes and configuration changes into production through established change-management processes.
- Maintain configuration, interface and operational support documentation.
- Identify opportunities to improve system stability, supportability and operational monitoring.
- Additional functional and technical consulting responsibilities as required.

Qualifications:

Education: Post Secondary Degree in Information Technology, Computer Science, Software Engineering or related discipline, or equivalent combination of work experience and education.

Preferred Work Experience: At least 5+ years of experience of hands-on Dayforce experience, with significant experience supporting production environments.

Sector Experience: Canadian payroll environment.

Technical and Language Skills Requirements:

- Strong functional knowledge of Dayforce Payroll,



preferably in a Canadian payroll environment.
- Demonstrated understanding of Dayforce Time & Attendance and Workforce Management.
- Demonstrated experience troubleshooting complex Dayforce production issues.
- Hands-on experience with Dayforce configuration.
- Experience supporting Dayforce interfaces/integrations, APIs, file-based integrations and scheduled/background processing.
- Experience investigating failed jobs, integration failures and data discrepancies.
- Experience supporting Dayforce releases/upgrades, including regression testing and production-readiness activities.
- Strong English language skills both written and verbal including strong business and technical writing skills, and verbal presentation skills suitable for a diverse range of audiences including senior leadership.

Task -Based Qualifications and Additional Attributes:

- Experience working with Payroll, HR, Finance, IT and external vendors.
- Strong understanding of payroll processing and the impact of system and configuration changes on payroll.
- Robust incident, problem-management and root-cause-analysis skills.
- Strong documentation and knowledge-transfer capability.
- Demonstrated record of professional conduct and character. Responsible, reliable and works to deadlines.
- Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organization policy.
- Strong relationship management skills including client and vendor relations management, business networking, negotiation, change management and consulting/advisory skills.
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📌 Dayforce Consultant (Toronto)
🏢 Marberg Staffing
📍 Toronto