Lead service design for Ontario government services as a Senior UX Designer onsite in Toronto, using research and accessible interaction patterns.Procom seeks a Senior UX Designer for a 10-month Government Services assignment. You will design enterprise platform features and onboarded services for Ontario businesses. The work emphasizes user-centered service design, complex transactional services, and inclusive experiences.Key Responsibilities:
Lead design for complex transactional servicesDevelop journeys, blueprints, wireframes, and prototypesConduct research, usability testing, and design validationApply enterprise design systems and accessible interaction patternsSupport implementation through specifications and design reviewsRequirements:
Experience leading complex transactional service designKnowledge of AODA and WCAG requirementsExperience researching diverse user groupsExcellent visual, written, verbal, facilitation, and presentation skillsAbility to work onsite five days weekly in TorontoUse service design, research, accessibility, and validation expertise to shape practical government service experiences for Ontario businesses.
#J-18808-Ljbffr

📌 Senior Service Designer Toronto (Winnipeg)
🏢 Procom
📍 Winnipeg