We are seeking an experienced Outside Sales Representative with a background in industrial pumps, valves, steam systems, or related process equipment. This role focuses on developing and growing relationships with manufacturing, institutional, commercial, and industrial customers throughout the territory while providing technical product solutions and exceptional customer support.

To be successful in this role, candidates should possess experience in at least one of the following:

- Industrial Pumps
- Steam Systems
- Valves
- Process Controls
- Instrumentation
- Mechanical Equipment Sales
- Fluid Handling Equipment
- Industrial Distribution

Company Overview

Process & Steam Specialties, a member of the PSS Group of Companies, is an innovative leader in the industrial supply industry specializing in high-quality industrial valves and steam ancillaries. With over 30 years of experience, we are committed to providing exceptional products and services to our customers across Canada. At Process and Steam Specialties, we know that being a reputable industry leader is possible through a team of experienced, supported, and knowledgeable employees. Process and Steam empowers people so that they can make an impact that matters for customers, peers, the community, and for their own careers. Apply now and push your career to the next level with Process and Steam Specialties.

Position Summary

The Sales Manager - Sudbury is responsible for developing new accounts in Northern Ontario and/or generating new business from existing accounts with members of Process and Steam Specialties and the PSS Group.

Reporting to the General Manager of Process and Steam Specialties, the Sales Manager - Sudbury is a team player and recognized Sales Champion with repeated success in selling products to customers. The Outside Sales Manager - Sudbury is skilled in relationship building with customers, specification engineers, and other key actors to optimize customer engagement, satisfaction, retention, and brand promotion. The ideal candidate is an effective leader who can obtain maximum sales revenues and attain corporate objectives through decisive action and effective management of a team of Sales Representatives.

While this is considered a remote position, the successful candidate must be based in or near Sudbury, ON.

Responsibilities

- Sell technical products and services and provide leadership.
- Obtain maximum sales revenue within the assigned territory (Northern Ontario) while meeting or exceeding business objectives.
- In collaboration with leadership, create and execute sales strategies for Sudbury and other Northern Ontario cities, including prospecting, qualifying, and cultivating new leads and enhancing existing account sales.
- Partner with Specification engineers and other key peers in the PSS Group to close complex and/or technical sales that require additional expertise.




- Assist in the hiring process of new Sales Representatives.
- Build, manage, mentor, and grow Sales Representatives within the assigned territory (Northern Ontario).
- Conduct performance appraisals, salary reviews, and terminations for direct reports, as needed.
- Train staff, set quotas, and allocate resources to meet or exceed revenue targets.
- Connect, build trust, and establish meaningful relationships with current and potential customers through customer-centric approaches such as face-to-face meetings, phone and internet interactions, and conferencing.
- Convert qualified leads into clients by engaging them through the Marketing and Sales Funnel via tailored discovery discussions, requirements gathering, and meaningful solutions introduction.
- Optimize customer satisfaction and retention by supporting customers through each stage of the Company Customer Experience Program.
- Generate sales reports.
- Collaborate internally with peers and internal teams on quality and/or engineering specifications related to customer inquiries to ensure alignment with customer requirements.
- Identify opportunities to cross-sell, upsell, and renew contracts with existing customers.
- Review client inquiries and documentation to assess appropriate product and/or service selection, including order notes for exceptions, deviations, and rebates.
- Respond to customer requests, such as clarifying quotes and addressing purchase order requirements.
- Provide technical advice for products and services, day-to-day operations, sales initiatives, presentations, Trade Show participation, product training, client visits, and more.
- Maintain timely and accurate records using the Company CRM system, detailing all relevant customer correspondence, quotes, commitments, contracts, etc.

Required Experience

- Minimum 10 years of successful experience selling pump products as a Sales Manager or Sales Field Specialist, or in an equivalent client-facing role.
- Demonstrated success presenting and selling mechanical solutions to executives, management, and engineering personnel.
- Minimum 6 years building a sustainable, impactful sales pipeline via relationships with major Canadian-based Distributors, identifying opportunities for service improvement, and selling/upselling.
- Consistent success achieving sales targets, client loyalty, and retention.
- Possess a positive technical level of understanding of a few relevant products from at least three of the following brands, or competitive brands: ARO, PACO, GRUNDFOS, PEERLESS, SACEMI, JOHN CRANES, G&L; GOULDS, BARNES.




- Successful experience in the ongoing maintenance and service of customer accounts is considered an asset.

Education

Bachelor's Degree in at least one of the following fields:

- Sales
- Business Development
- Mechanical Engineering
- Electrical Engineering
- Fire Protection and Safety
- Manufacturing
- Other equivalent education, training, or experience.

Skills/Competencies

- Broad knowledge of the Mechanical Industrial Process Steam System, Instrumentation, Systems Controls, and/or Metering fields.
- Proven mastery of Sales techniques to identify improvement opportunities for the team, train/coach peers when required, and know when to close a deal.
- Self-motivated, team player, capable of high performance without supervision.
- Able to maintain a large, influential network of contacts with highly visible industry presence.
- Strong technical expertise and knowledgeable about industry trends, Provincial and Federal legislative policies and changes.
- Strong negotiation skills and the ability to close complex deals.
- Demonstrated ability to communicate and present effectively with others.
- Proven organizational skills and the ability to effectively manage a budget.
- Strong commitment to be of service and bring value to others.
- Ability and willingness to learn new platforms, applications, and solutions.
- Excellent interpersonal relationships and demonstrated ability to work effectively in teams.
- Ability to demonstrate confidence and establish trust with our customers.
- Ability to transfer knowledge and mentor/educate others.
- Detail and results-oriented
- Able to balance multiple priorities and work under tight deadlines.
- Positive attitude combined with the desire to contribute to the overall success of the Company.
- Skilled use of Microsoft programs.
- Bilingual English/French would be considered an asset.

Compensation

Please note that the compensation range listed above includes base salary, as well as potential earnings in the form of annual bonus and monthly commission.

Work Environment

- Field, warehouse, and home office environments.
- Travel within Canada is required for client-facing meetings.

Pay: $110,000.00-$200,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Mileage reimbursement
- In office parking
- RRSP match
- Vision care
- Work from home

Application question(s):

- How many years of experience do you have selling industrial pumps, valves, process equipment, or other related steam system products?
- "Which of the following have you sold? Pumps / Valves / Steam Products / Instrumentation / Filtration / Process Equipment / Other? Please be as specific as possible, including specific brands / manufacturers.

Experience:

- B2B sales: 7 years (preferred)

Location:

- Sudbury, North, ON (required)

Work Location: On the road

📌 Sales Manager - Sudbury (Sales Experience Required: Pumps, Valves, Steam Systems) (Greater Sudbury)
🏢 Process & Steam Specialties
📍 Greater Sudbury