Own seller relationships with Salesforce fluency and proactive account management from an assigned market. Work remotely while maintaining regular in-person presence.

As a Senior Seller Experience Specialist, you lead onboarding kickoffs and remain the single contact throughout each seller lifecycle. You know your market, identify friction, and translate health scores, usage signals, and trends into productive conversations. The role supports satisfied sellers becoming bigger sellers, measured through RB Global’s Service Keys.

Key Responsibilities:

- Lead onboarding kickoffs for every seller
- Own seller relationships throughout the lifecycle
- Direct day-to-day execution within an assigned market




- Identify and remove friction affecting sellers and business
- Proactively partner with sellers before issues arise

Requirements:

- Bachelor’s degree or equivalent skilled experience
- 5–7+ years in Customer Success or Account Management
- Experience owning accounts or a defined market end-to-end
- Salesforce fluency or equivalent customer success tooling
- Ability to travel 20–30% for visits and meetings

Bring customer relationship ownership, data-led decision-making, and proactive engagement to RB Global’s seller experience team.

📌 Senior Seller Experience Specialist (Kelowna)
🏢 RB Global
📍 Kelowna