Lead safe airport operations for Air Canada, using leadership and customer service expertise across gates, check-in counters, and security checkpoints.

As an Operations Manager, you will lead complex daily airport operations and supervise a unionized workforce. You will promote safety protocols, Standard Operating Procedures, On-Time Performance, and glowing-hearted hospitality. The position requires accountable leadership, coaching, and decisive responses to disruptions and customer concerns.

Key Responsibilities:

- Lead daily operations across gates, counters, and checkpoints
- Supervise unionized team members and reinforce accountability
- Audit safety, SOP, and service standards
- Resolve disruptions, emergencies, delays, and passenger concerns




- Conduct incident investigations and accurate reporting

Requirements:

- Post-secondary diploma or equivalent operational experience
- At least two years in leadership or equivalent experience
- Solid leadership, communication, and team management skills
- Availability for 24-hour operations, shifts, weekends, and holidays
- Ability to obtain and maintain a RAIC

Bring airport operations leadership, safety judgment, and customer service focus to Air Canada’s terminal operations team.

📌 Air Canada Airport Operations Manager (Vancouver)
🏢 Air Canada
📍 Vancouver