Lead luxury travel sales operations at G Adventures, using Salesforce CRM and Compass to support bespoke client experiences and conversions.

The Supervisor, GWIZ, Private Travel and Signature leads specialists serving National Geographic Signature travelers, travel agents, and private clients. This supervisory role manages performance, luxury service KPIs, escalations, and operational delivery. It also supports sales activity, process improvements, and brand alignment.

Key Responsibilities:

- Lead, coach, and support Signature and Private Travel specialists
- Monitor queues, workload, service levels, and team performance
- Handle bespoke requests, VIPs, and high-level escalations
- Analyze conversion, booking, option, and traveler feedback data




- Support process improvements, automation, and system enhancements

Requirements:

- Three-plus years of luxury travel sales or concierge experience
- Two-plus years supervising contact center or travel sales teams
- Two-plus years using Salesforce CRM and travel reservation systems
- Experience with Compass and global distribution systems
- Experience delivering high-touch customer service

Apply private travel sales leadership, Salesforce expertise, and luxury service skills to support G Adventures’ Signature business.

📌 Private Travel Sales Supervisor (Toronto)
🏢 G Adventures Inc (Canada)
📍 Toronto