Drive balance growth strategy for BMO’s Canadian credit card portfolios through governance, risk oversight, and profitability optimization. Support retail and small business programs.
As Manager, Balance Growth & Special Initiatives, you will implement new strategies and continuously optimize existing programs. Your work spans balance transfer initiatives, pre-delinquency testing, digital enhancements, automation, and customer experience. You will coordinate with finance, credit risk, collections, analytics, operations, marketing, and customer contact center partners.
Key Responsibilities:
- Govern balance growth strategy across Canadian credit card portfolios
- Implement tests, procedural improvements, digital enhancements, and automation
- Maintain program policies, procedures, disclosures, and marketing materials
- Support strategic pricing plans and resolve customer escalations
- Manage campaign reporting and ongoing P&L; performance
Requirements:
- Bachelor degree or equivalent experience, with six to eight years
- Two to three years of business experience required
- Solid business case creation and deck development skills
- Analytical, problem-solving, influence, and data-driven decision-making skills
- Accounting or Finance designation such as CPA or CFA is an asset
Apply analytical leadership, financial management, and cross-functional collaboration to BMO balance growth and credit card initiatives.
📌 Credit Card Balance Growth Manager (Toronto)
🏢 BMO
📍 Toronto