Lead CIBC client-facing teams from 3111 Appleby Line through coaching, banking operations, and relationship-focused service. This is a full time, on-site leadership opportunity.
As Community General Manager II, you will lead employees across banking centres within your community. You will develop talent, oversee effective processes and controls, manage risk, and strengthen CIBC’s community reputation. Your leadership will support client goals, business growth, and high service standards.
Key Responsibilities:
- Lead and coach Leaders, Advisors, and Representatives
- Monitor banking centre performance and implement action plans
- Build client relationships through advice and suitable solutions
- Promote collaboration across multiple client offers
- Resolve client complaints and elevate when necessary
Requirements:
- Current Mutual Funds License accreditation in good standing
- Experience leading diverse, high-performing teams
- Passion for coaching and employee development
- Ability to manage risk and safeguard stakeholders
- Commitment to client-first, accountable leadership
Apply your coaching, leadership, risk management, and client experience expertise as CIBC’s Community General Manager II.
📌 CIBC Community General Manager (Canada)
🏢 CIBC
📍 Canada