About this job

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes transparent in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

Position Summary

- The APS&E; Production Services team is responsible for providing end-to-end client facing business aligned infrastructure engagements, design, plan, build, delivery operations and data management support




- This position is expected to deliver above and beyond services to our internal customers to facilitate business continuity with a meet or exceed SLAs
- This includes monitoring, incident response, problem engagement during triage, service restoral, identification of root cause, and facilitation and co‑ordination for a permanent fix – in accordance with agreed best practices
- Will collaborate IT teams to build detection rules, automation playbooks, and dashboards that strengthen our security posture in a fast‑paced FinTech environment
- Manage, configure, and optimize SIEM/SOAR platforms (primarily Splunk)
- An experienced IT Security professional with 5+ years of hands‑on expertise in SIEM/SOAR to join our team. In this role, an ideal candidate will manage and optimize Splunk for advanced threat detection, automation, and incident response
- Develop detection rules, dashboards, and automation playbooks
- Monitor and analyze security events to identify threats and reduce response times
- The Ideal candidate will have over 5 years of hands‑on experience within the realm of IAM (identity and Access Management) space. Well conversant with the tools and applications employed within the highly regulated FinTech industry
- SME with expert level hands‑on knowledge of Access management and Entitlement technologies. Must have expert level experience in Windows OS,



RedHat Linux, SQL queries, SQL/Oracle & other flavors of databases. Well versed with RedHat Linux OpenShift containers, Atlassian JIRA & Horizon platforms, GitHub, Ansible, Jenkins, ITSM Remedy, Splunk, Dynatrace, PowerShell/Unix Scripting, cloud experience including other CI/CD DevOps tools

Required Qualifications

- 5+ years of experience in SIEM/SOAR administration and security operations
- Well conversant with 5 C's of cyber security - Change, Compliance, Cost, Continuity and Coverage
- Passionate about cybersecurity and automation, a SIEM/SOAR expert to help us strengthen our cyber resilience, turning Splunk skills into impact
- Use Splunk skills to fight threats and keep financial services secure
- Strong hands‑on knowledge of Splunk (searches, dashboards, alerts, playbooks)
- Solid understanding of cybersecurity frameworks, threat detection, and incident response
- 5+ years of production support experience with expert level knowledge of MFA technologies, Splunk. Window OS, SQL/Oracle DB & Unix/Linux
- Excellent knowledge of Identity, Authentication and Access Management (IAM) domain including SRE and DevOps space
- Must have senior level production support experience and troubleshooting skills in SIEM/SOAR space, Splunk and IAM technologies
- Must be able to comply with bank regulatory and compliance policies
- Must have expert level of Linux experience and must be well versed in Splunk queries.
- Well versed with ITIL framework
- Excellent Communication Skills lateral and vertical - be able to clearly explain issues, their impact and how to address them
- Must be a great team player - be able to collaborate with other te

📌 Production Services Specialist II (New Brunswick)
🏢 Bank of America
📍 New Brunswick