Lead customer service excellence as an Assistant Store Manager, managing employees, planning effectively, and resolving customer concerns according to established guidelines.

Reporting to the Store Manager, you will provide leadership across store operations and employee development. The work includes scheduling, recruiting, training, inventory coordination, and communication with company buyers. You will support policies, procedures, safety awareness, merchandising activities, events, and workplace inclusiveness.

Key Responsibilities:

- Model productive and courteous customer service
- Resolve customer complaints under established guidelines
- Schedule, recruit, evaluate, and train employees
- Coordinate purchases, inventory, and merchandising activities
- Plan events and support succession planning

Requirements:

- Effective verbal, written, and presentation skills
- Ability to develop and maintain client contacts
- Ability to work independently in a fast-paced environment
- Compliance with health and safety regulations
- Detail-oriented approach with meaningful-results focus

Apply customer service leadership, employee development, and operational planning while supporting safety, inclusion, and organizational values.

📌 Assistant Store Manager Customer Service (Miramichi)
🏢 Loblaw
📍 Miramichi