29 Oct
|
Rogers communications
|
Toronto
29 Oct
Rogers communications
Toronto
- Self-driven career development programs
Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story
Who We Are Looking For
The Manager, Product Analytics is a senior analytics qualified within the Business Intelligence organization, dedicated to supporting the Product Management team and its stakeholders across Finance, Sales, Marketing, Customer Experience, and Operations.
Reporting to the Sr. Manager, Business Intelligence, this role serves as the primary subject matter expert for product analytics, performance measurement, customer insights, and decision support. The successful candidate will leverage advanced analytical techniques, business acumen, and strong stakeholder management skills to transform data into actionable insights that drive product strategy, customer outcomes, and business performance.
As a trusted advisor to business leaders, the Manager, Product Analytics will lead complex analytical initiatives, establish measurement frameworks, and champion data-driven decision-making across the organization.
What You’ll Do
Strategic Business Partnership
- Serve as the primary analytics partner to Product Management and cross‑functional stakeholders.
- Act as the subject matter expert for product performance, customer behavior, market trends, and commercial analytics.
- Partner with Product, Finance, Sales, Marketing, and Customer Experience teams to support strategic initiatives and business objectives.
- Translate business questions into analytical frameworks and actionable recommendations.
- Present insights and strategic recommendations to senior leadership and business partners. Support business case development, investment decisions, forecasting activities, and product strategy initiatives.
Product & Commercial Analytics
- Lead analysis of product performance, customer adoption, retention, engagement, and revenue metrics.
- Develop and maintain KPIs, scorecards, and measurement frameworks that assess product and business performance.
- Identify trends, opportunities, risks, and performance drivers through deep analytical investigation.
- Support forecasting, scenario modeling, pricing analyses, and strategic planning activities.
- Evaluate the effectiveness of product launches, promotional programs, and other key business initiatives. Deliver actionable insights that support growth, profitability, and customer experience objectives.
Business Intelligence & Reporting
- Design, develop, and maintain executive dashboards, reporting solutions, and self‑service analytics tools.
- Establish consistent metric definitions and reporting standards across business functions.
- Ensure reporting accuracy, scalability, and alignment with business priorities.
- Drive reporting automation and continuous process improvements to increase efficiency and insight generation.
- Partner with stakeholders to ensure reporting solutions meet evolving business needs.
Analytics Leadership & Subject Matter Expertise
- Serve as the organization's subject matter expert for product analytics methodologies and best practices.
- Influence strategic decision‑making through thought leadership and analytical expertise.
- Provide guidance and mentorship to analysts and business stakeholders on analytical approaches and interpretation of results.
- Promote data literacy and evidence‑based decision‑making across the organization.
- Stay current on industry trends, emerging technologies, and analytics best practices.
Data Management & Continuous Improvement
- Champion data quality, integrity, and governance practices.
- Collaborate with data engineering and technology teams to improve data accessibility and usability.
- Identify opportunities to enhance analytical capabilities, processes, and tools.
- Support the design and implementation of scalable analytics solutions that enable business growth.
- Contribute to the evolution of the organization's analytics and business intelligence roadmap.
What You Bring
- Bachelor's degree in Business, Computer Science, Engineering, Mathematics, Statistics, Analytics, Economics, or a related discipline.
- 7+ years of experience in Business Intelligence, Analytics, Product Analytics, Data Science, or a related field.
- Experience supporting Product Management, Mar
📌 Manager, Product Analytics (Toronto)
🏢 Rogers communications
📍 Toronto