Grow Your Career at Brant Community Healthcare System (BCHS)

At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.

- Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
- The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.

With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped By Our Core Values And Pillars

Core Values: Be Bold and Courageous | Commit to Excellence | Champion Equity | Be Trustworthy

Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare—right here at BCHS.

Why Choose BCHS?

- Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
- Flexible Scheduling – Within a standard work week
- Career Growth – Internal job postings, mentorship programs, and leadership development.
- Predictable Work Locations – Stability and consistency in your work setting.
- Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
- Employee Wellness Matters – Peer Support Team, Wellness Committee, Free,



confidential Employee Assistance Program (EAP) for employees and their families.
- Commitment to Safety – Comprehensive safety programs for all
- Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
- Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
- Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
- Community Impact – Make a real difference in patient care and public health every day.
- Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another—and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations,



and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Position Summary

The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required. The Manager, After Hours Operations provides advice and guidance to healthcare providers regarding complex patient care matters, patient flow, staffing, patient relations and risk management issues, policy administration and problem solving. The After Hours Manager is responsible for critical decision making as they assume full accountabilities for all operations at both sites during their shift, from 1900-0700 M-F and 24/7 on weekends and statutory holidays.

This is a unique managerial role well suited to someone who thrives on autonomy and prefers to focus on operations vs. administration as there are no direct reports and no budgeting responsibilities.

Primary Responsibilities

- The Manager, After Hours Operations works collaboratively with the bed allocator, patient registration clerk, the shift leads on the clinical units and the on-call leaders to effectively and safely utilize the available bed space to ensure that the right patient is placed in the right bed in a timely manner. When demand for resources is greater than supply the Manager, After Hours Operations will decide how the available resources are to be allocated in order keep all areas of the organization functioning optimally and safely.
- The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring ad

📌 Manager, After Hours Operations (Brantford)
🏢 Brant Community Healthcare System
📍 Brantford