Use emergency communications expertise to support public safety as an Emergency Telecommunications Operator with Strathcona County in Alberta. Assess calls, gather information, and dispatch services calmly.

This position provides front-line support during emergency and non-emergency events. You will handle 911 and other telephone lines, monitor police communications, and direct clients toward appropriate resources. The work also includes dispatching services, processing inquiries, and maintaining accurate records.

Key Responsibilities:

- Answer 911, complaint, administrative, and enforcement telephone lines
- Gather, distribute, and monitor radio and telephone communications
- Provide advice and direction to appropriate resources
- Receive, dispatch, and prepare files for complaints




- Monitor officer status and building security cameras

Requirements:

- Post-secondary education or Emergency Communications and Response certificate
- Four years of related experience, preferably in policing
- Proficiency with RCMP systems including PROS, CPIC, and ROADS
- Solid verbal, written, interpersonal, and decision-making skills
- Ability to obtain RCMP Enhanced Reliability Security Clearance

Support Strathcona County public safety through emergency dispatch, accurate information handling, and focused communication under stressful conditions.

📌 Emergency Dispatch Communications Operator (Sherwood Park)
🏢 Strathcona County
📍 Sherwood Park