Manage EMEA client relationships remotely using account management and SaaS expertise, with flexible schedule supporting international customer time zones.

As an Account Manager, you will manage a client portfolio after initial sales and identify actions that strengthen relationships and growth. You will work with Customer Success, Project, Technical, Sales, and Account Director teams. The position requires client advising, business presentations, adoption analysis, and solution consulting within Borealis.

Key Responsibilities:

- Develop trusted relationships across an assigned client portfolio
- Define growth plans and manage portfolio financial aspects
- Identify needs and convert them into business opportunities
- Advise clients on Borealis adoption, processes,



and solutions
- Coordinate additional services with Project and Technical teams

Requirements:

- Fluency in English, French, and Portuguese
- Bachelor’s degree in administration or another pertinent field
- Three to four years in customer success account management
- Two to three years with SaaS or CRM is a plus
- Availability for atypical hours across international time zones

Use SaaS knowledge, relationship building, and portfolio strategy to support Borealis clients and develop EMEA account growth remotely.

📌 Remote SaaS Account Manager EMEA (Canada)
🏢 Irth Solutions
📍 Canada