Support customer orders and product questions for Crossroads C&I; using solid communication, computer, analytical, and problem-solving skills. This branch-based position connects customers with essential order assistance.

As a Customer Service Representative, you will serve as the branch’s key customer contact. You will provide order support and product information while working with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery. Your work supports the order fulfillment process.

Key Responsibilities:

- Maintain positive customer rapport while providing world-class service
- Process and review dealer orders and customer requests
- Review system-generated order acknowledgements using computer skills
- Provide product information and order support
- Collaborate with sales, production, credit, and delivery teams

Requirements:

- One to two years of customer service experience
- Excellent verbal and written communication skills
- Basic math calculation ability
- Analytical and problem-solving customer service skills
- Minimum age of eighteen years

Apply customer service, order processing, and product information skills as a key Crossroads C&I; branch contact.

📌 Customer Service Order Support Representative (Edmonton)
🏢 Crossroads C&I
📍 Edmonton