Financial Aid & Awards

Enrolment Services

Position number: 13879

Date posted: October 21, 2026

Job details

Awards Officer - OA4 (AESES)

Regular Continuing Full-Time (Budget Funded)

Full-time:

Yes

Permanent:

Yes

Work schedule:

35 Hours/week (Monday to Friday, 8:30 am to 4:30 pm)

Salary:

$24.69 to $33.63 per hour ($44,935.80 to $61,206.60 per annum)

Expected Start Date

November 9, 2026

Trial/Probation period:

840 hours worked

For more information please contact: Jane Lastra - [email protected]

Qualifications

MINIMUM FORMAL EDUCATION/TRAINING:

- Completion of a formal training program in a related discipline from a recognized institute is required.
- Post-secondary education preferred.

EXPERIENCE:

- Three years of directly related experience, in a fast-paced student-centered, environment is required (front line experience preferred).
- Experience working with government student aid preferred, and university awards programs preferred; broad and detailed knowledge of government student aid programs in Canada, particularly Manitoba, preferred.
- Proficient in Student Aurora to be able to collect and impart information accurately for students, staff, and the public preferred.
- An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

- Excellent interpersonal and communication skills are a major component of this job.
- Time management skills are required.
- Strong presentation skills required.
- Proficiency in using advanced with Microsoft Office suite and other software’s required.
- Attention to detail and ability to multi-task are required.
- Must have superior organizational skills.
- Must have superior organizational abilities.
- The ability to multi-task at all times is required.
- Ability to work under stressful conditions is required.
- Ability to work with minimal supervision required.
- Strong initiative and motivation would be an asset.
- Satisfactory work record, including satisfactory attendance and punctuality, is required.

OTHER JOB RELATED QUALIFICATIONS:

- Must be able to deal effectively with all levels of staff, students, donors, and the public, while maintaining good relations with all of the above.

Key responsibilities





- Assists students when they have questions regarding full-time or part time student loan applications.
- Completes and assesses a student’s eligibility and loan funding values for the Federal Student Aid program to administer US loans.
- Serves as a liaison between students and government-sponsored student aid agencies, providing information and documentation as required.
- Validates many different types of forms pertaining to University awards and government-sponsored student aid.
- Handles many basic functions in the administration of the office itself, with responsibilities for some record-keeping, filing, and the general appearance of the office, etc.
- Acts as a liaison with the various key stakeholder offices across campus.
- Explains to student borrowers the confirmation of enrolment procedure and possible consequences for students if they fail to report a change in their financial circumstances or course-load to the sponsoring government agency.
- Confirms the registration for and provides documentation to students who require interest-free status for their government-sponsored student loans.
- Records student aid transactions handled by the University in Banner.
- Sends quarterly withdrawal reports to government listing all students whose enrolment has dropped below minimum course-load requirements.
- Handles numerous requests from government-sponsored student aid agencies for information on course-loads, programs, registration, academic histories, address updates, tuition details, other awards, withdrawal dates for individual courses, refunds.
- Assists in monitoring the fee deferral process and entering deferrals.
- Assists in the deregistration process, confirming a final list of students (for whom there is a student aid component) whose registrations must be cancelled for nonpayment of tuition fees.




- Reviews students’ refund requests and approve/deny their requests.
- Responds to general email inquiries for the office.
- Participates in FAA information sessions about government student aid programs for current and future students, faculty advisors, and university staff, and all events sponsored by Student Recruitment.
- Informs students about the eligibility criteria of university-based awards.
- Confirms enrolment for various off campus organizations.
- Accepts award applications and assists in tracking the receipt of applications.
- Requests award letters and enters exceptions for awards using BSAC.
- Maintains awards bulletin boards posting notices of internal and external awards.
- Handles word processing for general office materials/forms.
- Receives, screens & refers visitors and calls.
- Maintains efficient filing system.
- Maintains general office appearance.
- Distributes and receives interdepartmental correspondence.
- Assists students with referrals to other student affairs units on campus for wrap around supports.
- Other duties as assigned.

Additional information

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact [email protected] or (phone hidden). Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of "The Freedom of Information and Protection of Privacy Act" (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.

📌 Awards Officer(AESES) (Winnipeg)
🏢 University of Manitoba
📍 Winnipeg