Lead critical harm operations at OpenAI from Toronto, currently remotely, using program management and cross-functional execution skills. Build systems that scale responsibly.

This Program Manager role supports User Safety & Risk Operations across evolving Critical Harm priorities. You will structure ambiguous problems, align partners, and drive complex safety programs from framing through execution. Work may include national security, violent-activities, wellbeing, Frontier Risk, or Trusted Access workflows.

Key Responsibilities:

- Lead strategic operational builds from problem statement through implementation
- Translate policy and safety constraints into executable workflows
- Coordinate cross-functional partners and resolve critical dependencies




- Use operational data to identify bottlenecks and quality gaps
- Drive escalations and decisions to durable closure

Requirements:

- 8+ years in program management or related operations fields
- Track record scaling ambiguous work from framing through launch
- Ability to align teams without direct authority
- Technical and analytical fluency around data and automation
- Explicit communication with technical, operational, policy, and executive audiences

Apply program management, operational judgment, and cross-functional leadership to OpenAI’s evolving critical harm priorities in Toronto.

📌 Critical Harm Program Manager (Toronto)
🏢 Candidate
📍 Toronto