Classification & Regular Hours

Hours per Week: 35

Salary Grade: 13

The base salary will be $63,730 - $90,820 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

Please note, this position is a 1-year temporary full-time contract opportunity.

Secondments are Welcome

Click here for more details on secondment opportunities.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Office of the Registrar supports students’ academic pursuits as well as Western’s strategic priorities by delivering an array of integrated services in a professional environment, while maintaining the integrity and confidentiality of student information throughout the student lifecycle.

Responsibilities

The Records Officer is responsible for coordinating business processes as they relate to student records and enrollment services. The Records Officer is a source of information on behalf of the Office of the Registrar in relation to students’ records, enrollment activities, and graduation. They are a key resource for maintaining procedural documentation for the processes within the Student Records group.



The Records Officer supports the unit through student record set-up, course registration set-up, term activation, centralized examination scheduling, internship set-up and grading, name changes, Dean’s Waivers, and adjudication workflow including the administration, planning and distribution of Western University diplomas.

Qualifications

Education:

- University Degree preferably in Business Administration or Information Management

Experience:

- 3 years progressive administrative experience within a post-secondary academic setting
- Experience working in a Registrar’s Office, using PeopleSoft Higher Education, or Infosliem, and/or supporting Student Records would be an asset

Knowledge, Skills & Abilities:

- Excellent verbal and written communication skills with a demonstrated ability to write clear, concise procedural documentation
- Proven extensive experience with the Microsoft Office suite (Word, Excel, Access) and PeopleSoft HE
- Demonstrated commitment to ongoing learning and professional development
- Ability to process information with high levels of accuracy as well as analyze and synthesize sizable amounts of detail/data
- Ability to work within a flexible schedule to accommodate the University’s events and activities (e.g., Convocation ceremonies can run outside regular business hours)




- A strong record of teamwork with the motivation and ability to work independently with little supervision
- Demonstrated resourcefulness with a strong sense of accountability and initiative
- Ability to work with individuals and groups in a constructive and collaborative manner
- Ability to work well under pressure and handle multiple conflicting priorities in a fast- paced environment with frequent interruptions
- Judgment, analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
- Professional manner, tact, diplomacy and discretion in dealing with associates and colleagues including senior management
- Proven ability to take initiative and champion a project from conception through implementation and evaluation

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Records Officer (London)
🏢 Western University
📍 London