Lead customer experience at TD Canada Trust in Regina, using banking expertise and mentorship to guide a medium-sized branch team.
As Branch Manager, you will mentor employees on advice-giving strategies, One TD solutions, and lasting customer relationships. You will support business results while following internal policies, practices, and processes. The branch serves Personal & Commercial Banking customers through advice, transactions, and solutions.
Key Responsibilities:
- Mentor teams on banking solutions and advice-giving strategies
- Resolve escalated customer issues and reported matters
- Oversee mutual funds, credit, and compliance administration
- Develop business strategies and communicate results
- Ensure scheduling, transaction accuracy, and operational excellence
Requirements:
- Undergraduate degree or over five years relevant experience
- Completion of BCO and IFIC or CSC Course
- Advanced investing and credit process knowledge
- Proficiency with MS Office and internet applications
- Strong communication, judgment, negotiation, and problem-solving skills
Bring branch leadership, customer advice, and banking expertise to TD Canada Trust while supporting robust relationships and results.
📌 Branch Manager Customer Experience (Regina)
🏢 TD
📍 Regina