Branch Manager Customer Experience (Regina)

Branch Manager Customer Experience (Regina)

29 Oct
|
TD
|
Regina

29 Oct

TD

Regina

Lead customer experience at TD Canada Trust in Regina, using banking expertise and mentorship to guide a medium-sized branch team.

As Branch Manager, you will mentor employees on advice-giving strategies, One TD solutions, and lasting customer relationships. You will support business results while following internal policies, practices, and processes. The branch serves Personal & Commercial Banking customers through advice, transactions, and solutions.

Key Responsibilities:

- Mentor teams on banking solutions and advice-giving strategies
- Resolve escalated customer issues and reported matters
- Oversee mutual funds, credit, and compliance administration
- Develop business strategies and communicate results
- Ensure scheduling, transaction accuracy, and operational excellence

Requirements:

- Undergraduate degree or over five years relevant experience
- Completion of BCO and IFIC or CSC Course
- Advanced investing and credit process knowledge
- Proficiency with MS Office and internet applications
- Strong communication, judgment, negotiation, and problem-solving skills

Bring branch leadership, customer advice, and banking expertise to TD Canada Trust while supporting robust relationships and results.

📌 Branch Manager Customer Experience (Regina)
🏢 TD
📍 Regina

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