Overview

The Medical Office Assistant/Receptionist supports smooth daily office operations by welcoming patients, coordinating front-desk activities, and keeping information organized. This role combines courteous service with dependable administrative support, helping patients navigate their visits and enabling colleagues to focus on timely care.

Responsibilities

- Welcome patients, manage check-in and check-out, and provide transparent directions about office processes.
- Answer and route calls using multi-line phone systems, take accurate messages, and respond to routine inquiries.
- Schedule appointments, update electronic medical records, and maintain accurate, confidential patient information.
- Support administrative tasks, organize documents, and coordinate with clinical colleagues to keep daily workflows moving.

Requirements

Required: Clear communication, patience, accurate recordkeeping,



basic computer skills, and the ability to handle front-desk tasks and patient information carefully. Familiarity with medical terminology and electronic medical records supports accurate scheduling and documentation. Your impact: organized, welcoming service helps patients feel informed and helps colleagues stay prepared.

Preferred: Experience in a medical or dental office, as a dental receptionist, or in other front-desk, office, or administrative work. Familiarity with Profile is an asset.

Pay: $18.25-$23.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Medical Office Assistant/Receptionist (Castlegar)
🏢 Castlegar Medical Clinic
📍 Castlegar