The Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction. We are looking for a manager that has a strong leadership role, and is willing to lead our team to success.

Wage: Starting at $58,000+ salary (negotiable) (Includes Medical Benefits, Dental Benefits, Group Insurance Benefits), Bonus structure is additional

Required experience: AT LEAST 1 year of management position in Tim Hortons

Operational Management

- Ordering supplies and overseeing building maintenance, cleanliness and security
- Accountable for production of Always Fresh standards and waste levels

People Management

- Accountable for performance management, including training and developing recent and existing team members, and motivating and encouraging team to achieve targets
- Sets goals and objectives for his/her team
- Ensures ‘open door’ policy for all team members
- Has excellent communication skills; ensures ongoing day to day communication with all shifts through communication log or other means
- Provides open communication with Restaurant Owner
- Ensures high standards of guest experience are maintained and demonstrated as a top priority
- Implements, and instills in their teams,



company policies, procedures, ethics
- Handles guest complaints and queries with professionalism and concern
- Provides leadership and direction around waste management procedures

Health & Safety

- Is familiar with and works in compliance with occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented
- Conducts regular workplace inspections
- Responds to and corrects unsafe acts and conditions
- Reports work-related injuries and illnesses to the appropriate internal and external authorities
- Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures
- Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety
- Keeps the Restaurant Owner apprised on any conditions or practices that may pose a hazard to employees

Job Type: Full-time

Pay: From $58,000.00 per year

Experience:

- Tim Hortons Management: 1 year (required)

Work Location: In person

📌 TIM HORTONS RESTAURANT MANAGER (WEST EDMONTON)
🏢 1721842 Alberta
📍 West Edmonton