We are currently assisting our client to fill the following new opportunity below:

Customer Service Manager

Location: Mississauga, ON (On-site)

Shift: Day Shift

Salary: $65,000–$85,000 + Fully Paid Benefits

Type: Full-Time / Permanent

For candidates who are newer to management but show robust potential, the company is open to hiring in a trainee capacity, starting at $60K–$65K. With training and strong performance, compensation can increase to $70K–$75K within 3–6 months, with further growth over time. This is a great opportunity for someone looking to develop into a long-term leadership role.

Qualifications:

· Proficiency in Microsoft Suite and Sage ERP systems.
Strong collaboration and leadership skills.

· Excellent verbal and written communication skills.

Overview:

· Train, coach, and counsel customer service staff; communicate job expectations; plan, monitor, and review job contributions; enforce policies and procedures.

· Implement customer service standards, resolve issues, complete audits, and identify trends for continuous improvement.

· Evaluate and redesign processes, establish service metrics,



and implement changes based on analysis.

· Engage in ongoing education, maintain networks, participate in professional organizations, and report departmental performance to senior management

If you are interested and qualified, please forward your updated resume as a WORD attachment.

Thank you,

CORE Services Inc.
www.coreservicesinc.com

Industry Leaders in Providing Permanent, Contract and Temporary Recruitment & Staffing Solutions

Job Types: Full-time, Permanent

Pay: $65,000.00-$85,000.00 per hour

Benefits:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please explain your experience with providing customer service in a manufacturing environment

Experience:

- Sage or ERP: 2 years (required)

Work Location: In person

📌 Customer Service Manager (Mississauga)
🏢 Core Services
📍 Mississauga