Job Summary

The Customer Service/Data Entry role combines responsive customer support with accurate information processing. You will answer inquiries, enter and update records, and provide dependable administrative support while helping colleagues access organized, reliable information.

Responsibilities

- Respond to customer questions clearly and courteously, identify their needs, and direct requests to the appropriate team when needed.
- Enter, review, and update information in databases and ERP systems, using Microsoft Excel and other computer tools to maintain accurate records.
- Collect and organize data, complete filing and clerical tasks, and keep documents and records easy to retrieve.
- Your impact: Accurate, well-organized records help colleagues respond to customers efficiently and make informed decisions.

Skills

- Must have a minimum of 2 to 3 years of experience with answering phones, entering orders, email correspondence with customers.




- Must importantly has a drive and passion for helping customers and attending to their needs.
- Practical computer skills, accurate data entry and typing, attention to detail, and organizational skills support reliable customer service, record updates, data collection, and filing.
- Preferred: Office, administrative, or clerical experience is helpful, along with familiarity with databases, Microsoft Excel, and ERP systems.
- Explicit communication and a courteous approach help you handle inquiries professionally and collaborate effectively with colleagues.

Job Location: Concord by Hwy 7 & Dufferin St

Shift timings: 8:00 am - 5:00 Monday to Friday

Pay: $23.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Customer Service/Data Entry (Concord)
🏢 Staffly Employment Agency
📍 Concord