Job Overview

The Front Desk & Safety Compliance Coordinator supports daily clinic operations while coordinating drug and alcohol testing services. This in-person role combines welcoming and assisting patients with accurate documentation, scheduling, and adherence to established safety and testing procedures. The coordinator works closely with clinical staff to help ensure a respectful, organized, and compliant experience for patients and visitors.

Duties

- Greet patients and visitors, manage check-in, and provide explicit directions about clinic processes.
- Schedule appointments, answer routine questions, and maintain accurate patient and testing records.
- Coordinate drug and alcohol testing workflows, including verifying required documentation and following applicable chain-of-custody procedures.
- Protect confidential information and handle records in accordance with clinic policies and privacy requirements.
- Communicate with employers, and staff about scheduling and administrative needs, within the scope of the role.
- Keep the reception and testing areas organized, stocked, and ready for daily operations.
- Assist with driver files, safety records, compliance documentation,



and data entry.
- Follow workplace safety, infection-control, and compliance procedures; promptly report concerns to the appropriate staff.
- Collect Urine Samples as per DOT (Formal Training will be provided)
- Assist with other front-desk and administrative tasks as needed.

Skills

- Strong communication, customer service, and organizational skills.
- Basic computer skills, including Microsoft Office, email, and data entry.
- Attention to detail and the ability to maintain accurate records.
- Ability to handle confidential information professionally.
- Previous experience in administration, transportation, safety compliance, or drug and alcohol testing is an asset.
- Training or certification in specimen collection and drug and alcohol testing is an asset; willingness to complete required training is preferred.
- Ability to multitask and work in a fast-paced environment.

Pay: $17.60-$22.00 per hour

Expected hours: 45.0 per week

Benefits:

- On-site parking

Experience:

- Drug testing: 1 year (preferred)

Work Location: In person

📌 Front Desk & Safety Compliance Coordinator (Mississauga)
🏢 Trux Solutions
📍 Mississauga