Peter Wu & Associates (PWAL) is a growing CPA firm based in Richmond, B.C, committed to providing exceptional service to our clients. We pride ourselves on a culture built on Teamwork, Respect, Integrity, Clarity, and Excellence. If you're a highly organized and client-focused professional looking to join a supportive and dedicated team, we encourage you to apply!

Why Join us?

At Peter Wu & Associates, you'll be an integral part of a team that genuinely supports one another and communicates openly (Teamwork). We believe in treating everyone with the utmost respect, from our team members to our valued clients and the broader community (Respect). We uphold the highest standards of integrity in all our actions and communications (Integrity), always striving for clear and concise interactions (Clarity). We are passionate about our work and take pride in delivering excellence in every detail (Excellence).

About the Role

We are seeking a full-time Administrative Assistant to be the welcoming face and organizational backbone of our Richmond office. This is an on-site role. You will play a crucial part in ensuring a seamless and positive experience for our clients and an efficient working setting for our team.

Key Responsibilities

- Warmly greet and service clients, ensuring a welcoming and qualified first impression.
- Provide an exceptional client experience both online and in person through friendly and efficient assistance to general inquiries.
- Coordinate answers to internal (staff member)



and external (clients, CRA) stakeholder questions
- Maintain CRM and client database
- Preparation of internal and external communication pieces (letters, announcements, updates)
- Manage internal administrative matters such as employee matters, updating internal records and client experience optimization.
- Proactively maintain office organization and efficiently restock office supplies to ensure smooth daily operations.
- Manage incoming calls, emails, and general inquiries.
- Assist with scheduling appointments and managing meeting rooms.
- Handle mail distribution and courier services.
- Support administrative tasks as needed to ensure the efficient operation of the firm, ensuring office tidiness or cleanliness.

Qualifications

- Minimum 3 years of prior experience in administrative assistance, receptionist, or office coordination is required.
- Prior working experience in a corporate office or professional services firm (legal, financial services, banking, or accounting) is a significant asset.
- Exceptional interpersonal and communication skills.
- Exceptional ability to adapt and learn in a fast-paced environment
- Strong organizational abilities and meticulous attention to detail.

Pay: $25.00 per hour

Expected hours: 37.5 per week

Benefits:

- Dental care
- Extended health care
- Vision care

Education:

- Bachelor's Degree (preferred)

Experience:

- Administrative: 3 years (required)

Work Location: In person

📌 Administrative Assistant (Richmond)
🏢 Peter Wu & Associates
📍 Richmond