Job description:

Overview

We are seeking enthusiastic and dedicated Crew Members to join our energetic team in a fast-paced food service environment. This role offers an excellent opportunity for individuals passionate about the food industry, customer service, and teamwork. As a Crew Member, you will be the face of our establishment, ensuring guests have a positive experience from start to finish. Previous restaurant or food service experience is a plus, but we welcome motivated individuals eager to learn and grow within our organization.

Duties

Prepare and assemble food items according to company standards and safety guidelines

Operate POS systems, including Micros POS, for accurate order processing and cash handling

Provide exceptional customer service by taking orders, answering questions, and ensuring guest satisfaction

Maintain cleanliness and sanitation of work areas, kitchen stations, and dining spaces in compliance with food safety standards

Assist with food handling, portioning, and serving to ensure quality and consistency

Manage time effectively during busy periods to ensure timely service and order completion

Upsell menu items to enhance guest experience and increase sales opportunities





Handle cash transactions accurately and efficiently using POS systems

Support team members in various tasks as needed to ensure smooth restaurant operations

Qualifications

Previous experience in food service or restaurant environment preferred but not required

Knowledge of food preparation, handling, sanitation, and safety standards

Familiarity with POS systems such as Micros POS is a plus

Strong customer service skills with a friendly and professional demeanor

Ability to perform basic math for cash handling and order calculations

Excellent time management skills to prioritize tasks during peak hours

Ability to work efficiently both independently and as part of a team in a fast-paced setting

Basic kitchen experience or food industry knowledge is advantageous but not mandatory

Willingness to learn new skills related to food service, upselling techniques, and restaurant operations

Job Type: Full-time

Pay: $18.25-$22.80 per hour

Benefits:

- Company events
- Discounted or free food
- On-site parking
- Store discount

Work Location: In person

📌 Front of House Team Member (Richmond)
🏢 Goodbowl
📍 Richmond