Job Summary

A new medical clinic in NE Calgary, Horizon Heights Medical Centre, will be opening in December and requires a Medical Office Assistant for a large and dynamic clinic. Some training will take place in late November.

DUTIES AND RESPONSIBILITIES-defined but not limited to the following:

- Answers the telephone, schedules and confirms medical appointments, greets patients and receives and communicates messages.
- Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight height; reporting patient history summary.
- Secures patient information.
- Uses EMR software and other computer applications to book appointments or prepare reports, invoices, financial statements, letters, case histories and medical records.
- Interviews patients to complete intake forms or other documents, and/or helps patients complete health history forms.
- Completes insurance and other claim forms.
- Set up and maintains records management systems including classifying and coding electronic and hardcopy files.
- Performs other clerical and administrative functions as required (e.g. order and maintain an inventory of supplies).
- Processes payments, bank documents and accounts receivables.




- Operates sophisticated office equipment such as voice mail messaging systems and document scanners.
- keeps examination areas clean, orderly and stocked with supplies.

PERSONAL SKILLS

- Ability to maintain patient confidentiality.
- Excellent oral and written communication skills.
- Valuable organizational and time management skills.
- Ability to maintain accuracy while multi-tasking or working under pressure.
- A mature attitude toward the human body, wellness and disease processes.
- Ability to follow directions closely and accurately.
- Ability to establish a professional rapport with and instill confidence in patients.
- Ability to deal effectively with the difficult behaviour as sometimes exhibited by people in distress.
- Ability to work independently or as part of a team.

EXPERIENCE

· electronic medical records (EMR) experience is required, (Telus Med Access EMR experience is an asset) but training will be provided

· 2 years of medical office assistant experience is required

Diploma for medical office assistant from SAIT, Bow Valley College or equivalent is an asset.

Languages

COMPENSATION

· Based on experience.

Pay: $16.00-$22.00 per hour

Expected hours: 40.0 per week

Benefits:

- On-site parking
- Paid time off

Work Location: In person

📌 Medical Office Assistant (Northeast Calgary)
🏢 Horizon Heights Medical Centre
📍 Northeast Calgary