```Job Summary:
We are seeking a highly organized and engaging Administrative and Outreach Assistant to join our team. The ideal candidate will have excellent communication skills, be proficient in office software and tools, and possess strong organizational abilities. The position plays a crucial role in supporting the daily operations of our office.

Duties:
- Provide administrative support to ensure productive operation of the office
- Answer and direct phone calls, take messages, and handle correspondence
- Manage calendars, schedule appointments, and coordinate meetings
- Perform data entry and maintain accurate records

- Prepare and proofread documents, reports, and presentations
- Maintain office supplies inventory and place orders when necessary

- Conduct outreach via social media, email and other internet-based platforms

- Maintain up to date knowledge of community resources and initiatives, especially newcomer services e.g housing, social assistance, employment, education, health, and recreation

- Train volunteer and student interns on client database and other areas

- Copying, scanning, and filing documents and collecting and distributing mail

- Maintains program records (e.g. clients and community resources)

- Attends CCVT staff meetings and professional staff development opportunities deemed necessary and appropriate, takes minutes as assigned

-Performs follow up to vendors / suppliers regarding financial discrepancies, update donor and financial databases

- Processes changes to donor information

- Supports HR Manager with recruitment functions and database entries





- Assisting with financing duties e.g donors’ tax receipts, bank deposits, cheques
- Organize and maintain filing systems, both physical and computerized
- Greet visitors and provide assistance as needed
- Handle sensitive information in a confidential manner

Experience:
- Post secondary education in Accounting or Office Administration, and 2-3 yrs previous experience as an administrative assistant or in a similar role is preferred
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides) Sharepoint
- Strong proofreading skills with attention to detail

- Experience with federal funder (IRCC) data requirements
- Familiarity with Webex phone system and ability to handle multiple phone lines
- Experience working in a community agency is a plus

Skills:
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong written and verbal communication skills
- Exceptional phone etiquette and customer service skills
- Accurate data entry skills with attention to detail
- Ability to work independently and as part of a team

If you are a motivated individual with excellent administrative skills, we encourage you to apply for this position. This is a bargaining unit position. Please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.```

Job Type: Full-time

Pay: $26.40 per hour

Benefits:

- Casual dress
- Dental care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Language:

- English and any other languages (preferred)

Work Location: In person

📌 Admin and Outreach Assistant (Toronto)
🏢 The Canadian Centre for Victims of Torture
📍 Toronto