Join our amazing Elora Mill team and work in a beautiful setting, creating unforgettable memories for our Special Event clients.

If you have a passion for sales, exceptional cuisine, and delivering extraordinary service, this could be the perfect opportunity for you.

As part of the Sales Team, the Sales Consultant, Social is responsible for building and nurturing client relationships while providing the elevated hospitality and personalized service that Elora Mill is known for. This individual possesses a strong understanding of guest preferences and Elora Mill's dining and event offerings, guiding clients to the spaces best suited to their needs and supporting them through every stage of the planning process. Guest-focused and detail-oriented, the Sales Consultant, Social works diligently to secure event sales, exceed client expectations, and inspire repeat business through seamless event execution.

The individual in this role is eligible for a sales bonus.

What makes you the perfect candidate:

- You are passionate about providing genuine and thoughtful service and support to clients planning their special events.
- You excel at building relationships and establishing trust with clients, creating memorable experiences from the very first interaction.
- You are highly organized with an incredible eye for detail.

Key Accountabilities:

- Promote and sell all social spaces, including Elora Mill Restaurant and Private Dining Room, Riverview Room, and Irvine Room, to guests planning special events, directing business to the appropriate outlets as needed.
- Conduct site tours, showcasing event spaces and helping guests envision their experience at Elora Mill.
- Respond to all inquiries in a timely manner,



maintaining consistency in communication and approach while building trust and developing lasting relationships.
- Conduct regular follow-ups with prospective guests and inquiries that have not yet responded.
- Maintain accurate and up-to-date records of guest interactions, bookings, and sales activity within designated systems.
- Develop and deliver quotes, proposals, and room designs based on the needs and vision of each event.
- Effectively communicate with guests, regarding event details, planning requirements, and post-event follow-up.
- Manage guest budgets effectively to maximize revenue while exceeding guest expectations through creative solutions and recommendations.
- Exemplify genuine and thoughtful hospitality in all interactions with guests, always seeking opportunities to elevate the experience.
- Maintain strict confidentiality throughout all guest interactions.
- Work to build culinary connections, collaborating with chefs on specialized menus and unique guest experiences.
- Identify operational challenges associated with events and actively partner with management teams to develop effective solutions.
- Establish and track sales targets, identifying areas of opportunity and growth.
- Integrate objectives, opportunities, and resources to achieve business goals.




- Actively participate in monthly Sales Meetings, contributing insights, proposed solutions to challenges, and ideas to grow sales.

Advantages to being part of the Elora Mill Hotel & Spa Team:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels, golf and spas)
- Co-paid benefits for permanent team members after 3 months
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture!

Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

#INDEMH

Pay: From $65,000.00 per year

Benefits:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Store discount
- Vision care

Ability to commute/relocate:

- Elora, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location (ETT: Bardo, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

Experience:

- Event Sales: 3 years (preferred)
- Opera: 1 year (preferred)
- OpenTable: 1 year (preferred)

Work Location: In person

📌 Special Event Consultant, Social (Elora)
🏢 Elora Mill
📍 Elora