About Bloomstar

At Bloomstar, we don’t just deliver flowers—we deliver joy, beauty, and quality to every corner of Canada.

Founded in 2001 and proudly Canadian at heart, Bloomstar has grown into the country’s largest importer and distributor of fresh-cut flowers. Since joining the prestigious Elite Flower Group in 2016, we’ve expanded our reach and deepened our expertise in floral logistics, ensuring every bloom arrives fresh and flawless through our industry-leading cold chain network.

With a team of over 500 passionate professionals across four provinces, we’re more than a business—we’re a community. Our culture is rooted in positivity, collaboration, and growth. Whether in the greenhouse, warehouse, or office, we empower our people to contribute meaningfully, take ownership of their work, and help shape the future of our business.

At Bloomstar, we believe in cultivating opportunity from within—and in the power of our people to drive our success. That’s what sets us apart.

About the Job

We are looking for a detail-oriented and analytical Quality Assurance Team Lead to oversee the inspection and evaluation of floral products throughout the production and receiving process. This role is responsible for identifying quality issues, conducting lab testing, maintaining documentation, and supporting continuous improvement initiatives. The ideal candidate has strong observational skills, a solid understanding of floral varieties, and a proactive approach to quality assurance.

Responsibilities

Product Inspection & Evaluation

- Identify and assess a wide range of flower varieties for quality and consistency.
- Reject and report defective stems and ensure proper documentation of discrepancies.
- Inspect finished bouquets for stem count, shape, and overall presentation.
- Conduct random quality checks throughout production and storage areas.

Inventory & Lab Testing





- Verify weekly product availability to ensure sufficient inventory for production.
- Conduct lab testing days on production samples to analyze flower behavior and performance.
- Report lab findings to Sales, Purchasing, and Production departments.

Documentation & Reporting

- Accurately record production quantities at the end of each shift.
- Complete claim reports for quality discrepancies and inventory issues.
- Audit incoming shipments and document product quality in the company’s system.
- Analyze waste percentages related to quality rejections and prepare supplier claims.

Quality Systems & Compliance

- Oversee the implementation and maintenance of quality procedures.
- Update and revise quality documentation as needed.
- Review data from critical control points and conduct root cause analysis for non-conformances.
- Promote and maintain a safe, healthy work environment by following standards, procedures, and legal regulations.

Operational Support

- Carry out additional or alternative duties as needed to support the Company’s operational goals.

Competencies

- Teamwork & Collaboration – Builds strong relationships with team members and other department leads. Promotes open communication and supports cross-functional coordination.
- Professionalism & Accountability – Demonstrates reliability and integrity in managing quality assurance processes. Takes ownership of team performance and compliance with safety and quality standards.
- Adaptability & Technical Proficiency – Responds effectively to changing product conditions and inventory levels.



Understands floral varieties, lab testing procedures, and quality control tools.
- Problem Solving & Decision Making – Applies sound judgment to resolve quality issues and improve workflow. Identifies opportunities for process improvement and leads initiatives to enhance team performance.

Qualifications

- Minimum 2 years of experience in quality control, floral operations, or warehouse environments.
- Solid knowledge of flower varieties and floral production processes.
- Experience with lab testing or product evaluation preferred.
- Excellent organizational and documentation skills.
- Ability to work in a cold environment (0°C to 10°C) and perform physical tasks.
- Strong communication and cross-functional collaboration skills.
- Familiarity with inventory systems and quality tracking tools.
- Flexible availability including weekends, overtime, and peak floral holidays.

What We Offer

Diversity is our strength and joy is our purpose.

At Bloomstar, our mission to spread joy starts with our people. When you join our team, you become part of a passionate, inclusive community that celebrates individuality and thrives on collaboration.

By creating meaningful opportunities to grow, contribute, and thrive, we foster a culture of collaboration and pride across all levels of our organization. We aim to make a lasting impact—both in our communities and within our team.

We are deeply committed to internal development and creating meaningful career paths, empowering every team member to grow, thrive, and feel connected to a shared purpose. At Bloomstar, we believe in building an inclusive and respectful workplace where everyone—regardless of age, gender, race, ethnicity, or religious background—can contribute and feel valued.

Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

📌 Quality Assurance Team Lead (Saint-Laurent)
🏢 Bloomstar Bouquet
📍 Saint-Laurent