Job Summary

- The Clinic Receptionist serves as the first point of contact for patients and visitors, helping create a welcoming, organized, and professional clinic experience.
- This role supports daily clinic operations by coordinating appointments, managing patient information, and assisting clinical and administrative staff.
- Candidates with medical office experience, dental office experience, or experience as a dental receptionist are encouraged to apply. Prior office experience, front desk, or administrative experience is also valuable.

Duties

- Welcome patients, verify appointment details, and direct them to the appropriate areas.
- Schedule, confirm, reschedule, and cancel appointments while keeping calendars accurate.
- Answer and route calls using multi-line phone systems, and respond to routine patient questions.
- Register patients, update demographic and insurance information, and maintain accurate records in electronic medical records systems.
- Collect, review, and route forms and other documentation according to clinic procedures.
- Coordinate messages and information between patients, providers,



and other staff while protecting patient privacy.
- Keep the reception area organized and assist with general administrative tasks as needed.
- Follow clinic policies for confidentiality, recordkeeping, and patient service.

Skills

- Strong communication, customer service, organization, and attention to detail.
- Ability to handle multiple tasks, prioritize requests, and remain skilled in a busy clinic setting.
- Familiarity with medical terminology and patient-facing administrative workflows.
- Experience with electronic medical records; knowledge of Cerebrum is a plus.
- Previous medical office experience, dental office experience, or work as a dental receptionist is preferred but not required.
- Prior front desk, office experience, or administrative experience is beneficial.
- Comfort using computers, scheduling tools, and Zoom phone systems.

Pay: $18.00 per hour

Expected hours: 8.0 – 16.0 per week

Benefits:

- On-site parking

Work Location: In person

📌 Clinic Receptionist (Amherstburg)
🏢 Lubdub Diagnostic
📍 Amherstburg