PRIMARY RESPONSIBILITIES

- Operate company vehicles safely and efficiently to pick up, transport, and deliver linens, uniforms, and other products to customers and vendors.
- Conduct and document pre-trip and post-trip vehicle inspections and promptly report any maintenance or safety concerns.
- Plan and follow assigned delivery routes and schedules in coordination with management to ensure timely service.
- Load, unload, and safely transport carts, linens, uniforms, and other materials.
- Verify orders for accuracy and ensure all items are properly scanned, sorted, and prepared for delivery.
- Provide professional and courteous customer service during all pickups and deliveries.
- Promote company products and services and identify opportunities to support customer needs.
- Collect payments, obtain signatures, and complete delivery documentation as required.
- Accurately record delivery, pickup, inventory, and customer information using invoices, route sheets, handheld devices, or other company systems.
- Report customer concerns, delivery issues, vehicle incidents, accidents, or service disruptions to management promptly.
- Maintain regular communication with the facility and management using mobile communication devices.
- Comply with all applicable traffic laws, transportation regulations, company policies, and workplace health and safety requirements.
- Assist with assembling, sorting, scanning, and preparing customer orders to support operational requirements.
- Assist with laundry production duties, including feeding, folding, assembling linens, and hanging finished uniforms when required.
- Maintain cleanliness and organization of delivery vehicles and work areas

QUALIFICATIONS & SKILLS

- Safe and defensive driving.
- Demonstrates the ability to perform all assigned duties with attention to detail, speed, and accuracy.
- Exhibits great organizational skills, time-management skills, and a positive work ethic.




- Demonstrates exceptional interpersonal skills and follows written and oral instructions well.
- Exhibits initiative and the ability to work independently as well as part of a team.
- Possesses strong problem-solving abilities and is adaptable to change.
- Familiarity with restaurant and banquet table sizes in addition to tablecloth sizes, classifications, and types.
- Knowledge of local streets, landmarks, and routes.
- Ability to handle stressful situations calmly and professionally.
- Previous experience as a delivery driver or in a similar role is preferred.
- Knowledge on PAR Stock concept a plus.
- Basic arithmetic skills.

PHYSICAL ABILITIES

- capable of lifting and carrying multiple items, potentially weighing upwards of 50 lbs., up and down flights of stairs
- stooping freely
- bending and stretching without restriction
- repetitive tasks
- pushing, pulling, and loading carts on castors weighing up to 750 lbs.

EDUCATION, CERTIFICATION, & LICENSES

- High School Diploma or equivalent.
- Relevant field or equivalent experience considered an asset.
- Valid G-class driver’s license and a clean driving record.
- Oral and written English communication skills.

CHARACTERISTICS

- Complies with all rules, regulations, procedures, and processes contained within the Employee Handbook.
- Maintains a positive and harmonious relationship with all members of the Royal Linen community.
- Communicates, organizes, instructs, guides, and coaches team members with grace and fair judgement.
- Presents to work neat, clean, and in appropriate work attire.
- Maintains a commitment to achieving mutual respect among staff members, vendors, clients, and the local community.

Pay: From $21.50 per hour

Expected hours: 40.0 – 44.0 per week

Benefits:

- Casual dress
- In office parking

Application question(s):

- Are you available to work every Th/F/S/Sun/Mon?
- Are you willing to start work as early as 3am to 4am everyday?

Experience:

- delivery driving or similar: 1 year (preferred)

Language:

- English (required)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

📌 Pickup and Delivery Driver (Niagara Falls)
🏢 Royal Linen Services
📍 Niagara Falls