General Manager – Ramen Misoya Edmonton

Location: Edmonton, AB
Job Type: Full-Time, Permanent
Salary: $20/hr

Ramen Misoya Edmonton is seeking an experienced, hands-on General Manager to oversee daily restaurant operations, lead our team, maintain franchise standards, and improve overall business performance.

We are looking for a proactive leader who takes ownership, identifies operational issues, implements solutions, and ensures the restaurant operates efficiently and profitably.

Key Responsibilities

- Restaurant Operations: Oversee daily FOH and BOH operations, opening and closing procedures, cleanliness, food safety, and overall efficiency.
- Staff Management: Recruit, train, schedule, supervise, and evaluate employees. Maintain accountability and resolve staffing or performance issues.
- Labour & Cost Control: Optimize schedules, control labour expenses, manage food costs, reduce waste, and improve profitability.
- Customer Service: Establish high service standards, resolve guest complaints, manage online reviews, and improve customer satisfaction.
- Kitchen Standards: Ensure consistent food quality, recipe accuracy, portion control, preparation times, and compliance with franchise standards.
- Inventory & Purchasing: Manage inventory, supplier orders, stock levels, product quality, and purchasing costs.
- Financial Reporting: Monitor sales, expenses, payroll records, tips, cash handling, POS transactions, and financial discrepancies.
- Delivery Operations: Manage Uber Eats, DoorDash, and SkipTheDishes, ensuring order accuracy, efficient preparation,



and customer satisfaction.
- Training & Procedures: Develop and enforce standard operating procedures, employee training programs, and daily operational checklists.
- Business Growth: Identify opportunities to increase sales, improve service efficiency, and support marketing initiatives.
- Leadership & Communication: Provide regular performance updates to ownership, address problems proactively, and maintain a positive, accountable workplace.

Qualifications

- Minimum 3 years of restaurant management experience preferred.
- Experience overseeing both FOH and BOH operations.
- Strong leadership, organizational, and problem-solving skills.
- Knowledge of restaurant financials, labour management, inventory, and food costs.
- Experience with POS systems and restaurant reporting.
- Strong customer service and conflict-resolution abilities.
- Ability to work independently and perform well under pressure.
- Flexible availability, including evenings and weekends.
- Experience in Japanese cuisine or franchise restaurants is an asset.

Ideal Candidate

We are seeking a manager who can run the restaurant independently, develop a reliable team, maintain consistent standards, and take responsibility for operational and financial performance.

This is a hands-on leadership position requiring initiative, accountability, and a strong commitment to restaurant excellence.

Pay: $20.00 per hour

Expected hours: No less than 40.0 per week

Advantages:

- Discounted or free food

Work Location: In person

📌 Ramen Misoya General Manager (North Central Edmonton)
🏢 Ramen Misoya
📍 North Central Edmonton