Job Overview

We are seeking a dedicated Team Lead/Treatment Coordinator to join our busy dental practice. This vital role involves managing patient interactions, coordinating treatment plans, and ensuring smooth office operations. The ideal candidate will possess strong administrative skills, dental office experience, and familiarity with electronic medical records systems. This position offers an excellent opportunity to work in a professional environment committed to providing exceptional patient care. Creating/Discussing Treatment Plans for Implant, Orthodontic, Dentures as well as General Dentistry.

Shifts are Monday-Friday, however candidates must be able to work 1-2 evenings/week.

*Must have atleast 5 years Dental Administration/Treatment Coordination experience

Duties

- Greet patients warmly and manage front desk responsibilities with professionalism and efficiency
- Schedule, confirm, and reschedule patient appointments using Cleardent software
- Verify patient insurance coverage and explain treatment costs and financing options
- Prepare treatment plans in collaboration with the dental team and communicate them clearly to patients
- Manage multi-line phone systems, answer inquiries, and direct calls appropriately
- Maintain accurate patient records within electronic medical records systems Cleardent
- Collect payments, process billing, and handle administrative paperwork related to patient care
- Assist with administrative tasks including filing, data entry,



and maintaining office supplies
- Ensure the reception area remains organized, clean, and welcoming for patients
- Candidates must be able to work 1-2 evenings/week.

Skills

- Must have atleast 5 years experience working as a Dental Administrator
- Proven experience as a dental receptionist or in a dental office setting with solid administrative skills
- Proficiency with Cleardent electronic medical records systems (trainign will be provided)
- Knowledge of dental terminology relevant to dentistry documentation
- Excellent communication skills for interacting with patients, staff, and insurance providers
- Ability to handle multi-line phone systems efficiently and professionally
- Strong organizational skills with attention to detail in managing schedules and records
- Familiarity with office equipment and general office procedures
- Prior experience working in a fast-paced environment requiring multitasking and problem-solving skills

This role is essential for maintaining efficient office operations while delivering outstanding patient service. We value professionalism, attention to detail, and a team-oriented attitude in our staff.

Pay: $29.00-$35.00 per hour

Expected hours: 40.0 per week

Benefits:

- Dental care
- Extended health care
- On-site parking

Education:

- Secondary School (preferred)

Experience:

- Dental Admin: 5 years (required)

Work Location: In person

📌 Dental Treatment Coordinator (Southeast Calgary)
🏢 Inglewood Family Dental
📍 Southeast Calgary