Job Overview (Please read full job description).

Front Desk & Office Coordinator

Royal City Chiropractic | Guelph, Ontario
Full time | In person | $23–$26 per hour, based on experience

At Royal City Chiropractic, our front desk is much more than a place to book appointments. It’s where we welcome people, get to know them and help make their day a little easier.

We’re looking for someone who enjoys working with people, can keep up with a busy clinic and takes pride in keeping things running smoothly. You’ll be an important part of our team and someone our patients come to know and rely on.

Our days move quickly, but we never want our patients to feel rushed. The right person can keep track of the details, move comfortably between tasks and still take a moment to connect with the person in front of them.

About the role

As our Front Desk & Office Coordinator, you’ll help create a welcoming experience for patients and keep the day-to-day operations of the clinic organized.

Your responsibilities will include:

- Welcoming and checking in patients
- Answering phone calls and responding to patient questions and messages
- Scheduling appointments and helping the clinic day run smoothly
- Processing payments and assisting with insurance claims and direct billing
- Helping patients complete forms and keeping their information confidential
- Assisting with motor vehicle accident paperwork and HCAI submissions, with training as needed
- Keeping the front desk and office organized
- Supporting clinic communications, events and occasional social media tasks




- Working closely with the rest of our team to make sure patients feel cared for from the moment they arrive

About you

You may be a great fit if you:

- Have experience in a busy reception, administrative, customer service or other people-facing role
- Are confident speaking with people in person and over the phone
- Enjoy getting to know people and helping them feel comfortable
- Can stay organized and think clearly when several things need your attention
- Notice what needs to be done and take initiative
- Pay attention to details and follow through on your work
- Are comfortable using computers and learning new systems
- Enjoy being part of a team and are looking for a role where you can grow and contribute over time

Experience in a healthcare office or with insurance billing is an asset, but we’re happy to train the right person.

Position details

- Location: Royal City Chiropractic, 731 Woolwich Street, Guelph
- Position: Full-time, in person
- Pay: $23–$26 per hour, based on experience
- Schedule: [Insert current schedule]
- Benefits: Extended health care and wellness program

How to apply

Please email your résumé to [email protected] with CHANGING LIVES in the subject line.

In your email, tell us a little about a role where you worked closely with people, what you enjoyed about it and what interests you about joining our team.

We look forward to hearing from you!

Royal City Chiropractic welcomes applications from qualified candidates and will provide accommodations during the hiring process upon request.

Pay: $23.00-$26.00 per hour

Benefits:

- Extended health care

Education:

- Secondary School (required)

Work Location: In person

📌 Reception/office manager (Guelph)
🏢 Royal City Chiropractic
📍 Guelph