Who We Are

HealthPRO Canada is the country’s national solutions partner, supporting over 2,100 publicly funded healthcare organizations. Beyond optimizing procurement, we advance system innovation, strengthen supply resilience, and unlock capacity so health systems can support better care to Canadians. We put decades of knowledge and the purchasing volumes of more than 2,100-member healthcare facilities across Canada to work.

HealthPRO Canada provides a comprehensive salary and benefits package including enrollment in a competitive pension plan.

HealthPRO Canada is located in Oakville, ON - we are a hybrid work environment and require attendance in the office a minimum of two days per week to foster collaboration.

Job Description

HealthPRO Canada is seeking an enthusiastic and dedicated individual to fill the role of Contract Specialist, Pharmacy – Innovation. The Contract Specialist, Pharmacy – Innovation is responsible for working with the Manager, Pharmacy – Innovation, to support the daily operations of the contracting team by providing services to suppliers and member healthcare organizations. In this role, you will participate in RFx processes and analysis, support new business initiatives, conduct research and market assessments, and help ensure Pharmacy Innovation timelines are met while collaborating with suppliers and members to improve product availability for member healthcare organizations. This role will suit someone with strong communication, organizational, and negotiation skills.

Responsibilities

- Support the planning, development, and execution of pharmacy innovation and new business initiatives, and serve as the primary point of contact for both internal and external new business inquiries.
- Ensure that Pharmacy Innovation timelines are met, track deliverables, identify risks, and escalate issues as required. Work with internal teams to resolve issues and recommend solutions.
- Coordinate the addition of new products and/or services to existing contracts.
- Ensure contract setup and maintenance activities are completed accurately and within established timelines.
- Manage onboarding activities for current suppliers, ensuring all required documentation, processes, and system requirements are completed.




- Conduct research, data analysis, and market assessments to support strategic decision-making and business development activities. This includes, but is not limited to, preparing business cases, presentations, reports, and recommendations for leadership review.
- Prepare, coordinate, and manage activities related to the RFx process, including compiling and validating supplier responses and assisting with negotiations for Requests for Proposals (RFPs) and Supply Agreements.
- Engage with suppliers and/or HealthPRO Canada members (i.e. hospitals) to address inquiries, resolve issues, and communicate contract related updates in a timely manner.
- Maintain accurate contract, supplier, product, and pricing data to generate performance reports, using CRM platform and any other relevant databases.
- Collaborate with internal stakeholders to assess operational, financial, and contractual impacts of new opportunities.
- Develop expertise in procurement processes including, but not limited to, understanding Member commitment process and contracts, supply chain requirements, and market trends.
- Develop and maintain relationships with Suppliers, and work with Suppliers to manage issues related to contract interpretation, terms and conditions, contract implementation, or compliance.
- Support supplier meetings and assigned Committee meetings, including scheduling, documenting minutes, and preparing and circulating agenda packages upon approval of the Manager.
- Assist with Contract Management activities if/when needed, including preparing amendments, renewals, and updating relevant systems and databases.
- Performs other duties as assigned.
- Work safely and report any unsafe conditions as per the Occupational Health and Safety Act.

Qualifications

- At least 2 – 3 years of contracting and/or supply chain experience would be an asset.




- Advanced MS Excel skills (critically important): pivot tables, organize and clean data, lookup values with VLOOKUP and XLOOKUP, conditional formatting, sort and filter, shortcuts, create and use simple macros, formulas, and Power Pivot (optional).
- Proficiency in MS Word and MS PowerPoint.
- Proficiency in CRM.
- High attention to detail, takes ownership of the accuracy of the documentation.
- Strong analytical and problem-solving capabilities, including gathering and presenting financial information.
- Ability to understand and follow detailed and complex organizational processes.
- Ability to effectively manage multiple priorities, projects, and timelines while ensuring accuracy and close attention to detail in all documentation.
- Can work independently and/or in a team environment with minimal supervision.
- Good business acumen.
- Excellent written and verbal communication skills in English.

Recruitment Process

AI tools may be used during parts of the recruiting process to support screening and evaluation.

This is an existing vacant role that is actively being recruited for.

At HealthPRO Canada, we believe diverse perspectives and meaningful inclusion strengthen our team. We welcome qualified candidates from all backgrounds, lived experiences, and identities to apply.

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Application question(s):

- What are your salary expectations for the role?
- Do you have 2-3 years of contracting and/or supply chain experience would be an asset.
- Do you have proficiency in Microsoft Excel, including pivot tables, organizing and cleaning data, VLOOKUP and XLOOKUP, conditional formatting, sorting and filtering, keyboard shortcuts, creating and using simple macros, and formulas?
- Do you have strong analytical and problem-solving capabilities, including gathering and presenting financial information?

Work Location: Hybrid remote in Oakville, ON L6H 6K8

📌 Specialist, Pharmacy - Innovation (Oakville)
🏢 HealthPRO Procurement Services
📍 Oakville