Job Description

The Business Operations Partner is a key support role within the team, providing a hybrid of executive support, operational coordination, marketing/proposal development, and administrative oversight across finance and HR processes. This role requires a highly organized, proactive individual who can manage multiple priorities, communicate effectively, and contribute to the smooth day-to-day operations of the business.

As the Business Operations Partner you will be involved in:

Executive & Team Support

- Provide administrative support to senior leadership, including calendar management, meeting coordination (booking meeting rooms, ordering lunch and supplies), and travel arrangements (concur)

- Expense management – uploading expenses to D365

- Prepare meeting agendas, presentations, and follow-up materials

- Track action items and support execution of strategic priorities

- Act as a central point of coordination across internal and external stakeholders

D365 Administration & Support

- Provide support to Project Managers, Directors,



and Associate Directors with the setup and administration of projects within D365.

- Create and manage Purchase Orders (POs) in accordance with company processes and approvals.

- Process credit notes and support related financial documentation.

- Serve as a point of contact for D365-related inquiries, providing guidance and troubleshooting support to team members.

- Assist users in navigating D365 features and promoting best practices for system utilization.

- Missing Timesheet and Utilization reporting

Finance & Invoicing

- Prepare and issue client invoices in a timely and accurate manner

HR & People Operations

- Assist with onboarding and offboarding processes, including documentation and coordination (Capex, Recent Joiner, Leavers)

- Coordinate internal communications, team meetings, and engagement initiatives

Operations & General Administration

- Improve and maintain internal processes, tools, and documentation

- Support ad hoc projects and operational initiatives as needed

- Event management support

📌 Business Operations Partner (Toronto)
🏢 Turner & Townsend
📍 Toronto