Restaurant Manager – Dear Darling

Location: Downtown Toronto, ONJob Type: Full-TimeExperience: Minimum 2 years in restaurant or hospitality management

About Dear Darling

Dear Darling is an upscale cocktail bar and restaurant in the heart of downtown Toronto, known for its intimate atmosphere, elevated cocktails, vibrant dining experience, and exceptional hospitality.

We’re looking for an experienced, motivated, and hands-on Restaurant Manager to join our team. The ideal candidate is someone who thrives in a fast-paced hospitality environment, leads by example, and understands how to deliver outstanding guest experiences while maintaining efficient day-to-day operations.

Key Responsibilities

- Oversee daily front-of-house operations, ensuring smooth and efficient service.
- Lead, train, motivate, and supervise servers, bartenders, hosts, and support staff.
- Maintain high standards of hospitality, professionalism, cleanliness, and presentation.
- Manage guest relations, address concerns, and resolve service issues professionally.
- Coordinate reservations, seating arrangements, and large-party bookings to maximize guest satisfaction and operational efficiency.
- Create staff schedules, monitor attendance, and manage labour costs.
- Supervise opening and closing procedures, including cash handling, POS reconciliation, and end-of-night reporting.
- Monitor inventory levels, assist with ordering, and help control beverage and operational costs.
- Work closely with ownership and the kitchen team to ensure consistent service quality.
- Ensure compliance with AGCO regulations, Smart Serve requirements, food safety standards, and company policies.
- Identify opportunities to improve operational efficiency, increase revenue, and enhance the overall guest experience.
- Maintain a strong presence on the floor,



particularly during busy evening and weekend service.

Qualifications & Requirements

- Minimum 2 years of management or supervisory experience in a full-service restaurant, upscale bar, or hospitality venue.
- Solid leadership, communication, and problem-solving skills.
- Experience managing high-volume dinner and cocktail service.
- Strong understanding of restaurant operations, labour management, inventory, and cost control.
- Comfortable using restaurant POS systems and reservation platforms; experience with Toast and OpenTable is an asset.
- Ability to remain calm, organized, and skilled under pressure.
- Excellent guest service skills and attention to detail.
- Valid Smart Serve certification.
- Availability to work evenings, weekends, and holidays.
- A proactive attitude with the ability to take ownership and make decisions independently.

What We’re Looking For

We’re not looking for someone who simply supervises a shift. We want a manager who takes pride in the venue, genuinely cares about hospitality, and treats the business with the same attention and responsibility as ownership.

You should be comfortable leading a team, holding employees accountable, handling challenging situations, and ensuring every guest receives the experience Dear Darling is known for.

What We Offer

- Competitive compensation based on experience.
- Opportunity to grow within a developing hospitality group.
- A stylish, energetic, and team-oriented working environment.
- Direct involvement in operational decisions and improvements.
- The opportunity to make a meaningful impact on the success of the business.

How to Apply

Please submit your resume through Indeed, along with a brief introduction outlining your relevant hospitality management experience.

We look forward to welcoming the right person to the Dear Darling team.

Pay: $22.00-$27.00 per hour

Work Location: In person

📌 Manager (Old Toronto)
🏢 Dear Darling
📍 Old Toronto