Office Administrator (Full-Time) | BrainTrust | Kelowna, BC

About BrainTrust
We’re a progressive, community-based support and rehabilitation agency serving people and families affected by acquired brain injury, from Enderby to Peachland. We take care of our clients and our team alike, and we’re a friendly, collaborative group that believes in growth, innovation, and doing right by the people we serve.

The role
You’ll be the welcoming face of our office and the organizational backbone of our Service Teams. As our Office Administrator, you’ll keep the day-to-day running smoothly so our Team Leads can focus on clients. You’ll be the first person clients, families, partners, board members, and the public meet, so warmth, sharp organization, and good judgment matter here.

This is a full-time, on-site position in Kelowna.

What you’ll do

- Greet clients and visitors and respond to general phone and email inquiries
- Support Service Team Leads and program leaders with scheduling, administration, and project coordination
- Remind clients about upcoming groups and appointments, and help run group programs
- Coordinate events and manage medical and records requests, including faxing
- Keep the office organized, tidy, and well stocked (common areas, kitchen, supplies, inventory)

What you bring

- Excellent organization and the ability to juggle several priorities without dropping details
- A warm,



professional, welcoming manner with clients, families, and partners
- Confidence with technology: email, calendars, documents, and learning new systems quickly
- The ability to work independently, take initiative, and also thrive as part of a team
- Discretion with confidential client information

Assets

- Experience in an administrative, reception, or client-facing role (paid or volunteer)
- Knowledge of or experience with brain injury or the health and social services sector
- Related diploma or degree, or equivalent experience
- Valid driver’s license and personal vehicle

Open to all career stages
Whether you’re a student looking for full-time work, an experienced administrator, or returning to the workforce, we want to hear from you.

Compensation and benefits

- $19.00 to $20.00 per hour, depending on experience
- Full-time hours: Monday-Friday 8:00-4:00
- Benefits after 3 Months
- A supportive team and real opportunities for professional growth

To apply
Send your resume and a short note about why this role is a good fit for you to through the indeed platform. We welcome applicants from all backgrounds and will gladly accommodate any needs during the hiring process.

Job Types: Seasonal, Internship / Co-op, Full time, Fixed term contract

Pay: $19.00-$20.00 per hour

Work Location: In person

📌 Office Administrator/Receptionist (Downtown)
🏢 BrainTrust Canada Association
📍 Downtown