We are looking for a qualified and dedicated Medical Office Assistant Manager (MOA) or RPN with management experience to work at a busy and fast-paced medical pediatric office

Job Summary: The MOA is responsible for all and not limited to the following duties:

· Registering and scheduling patients for their routine/acute office visits.

· Rooming patients in to the appropriate rooms and handling the pre-assessment portion of the visit, this includes but not limited to, taking vital signs, checking growth parameters, and giving them the appropriate forms to fill out.

· Cleaning patient examinations rooms after the patient completes their visits

· Filtering through incoming faxes and ensuring they are filed into the relevant folder or patients chart properly

· Processing all online booking requests and ensuring they are being booked appropriately

· Assisting with incoming referrals and processing them according to the office standard.

· Selecting and ordering supplies/equipment necessary for the MOA position.

· Ensuring steady workflows and uninterrupted service.

· Ensuring patient satisfaction, including troubleshooting when there is a complaint.





· Ensuring compliance with current healthcare regulations, medical laws and high ethical standards

Job Requirements and Qualifications

- Two years experience
- Management experience
- Valuable leadership skills and interpersonal and communication skills.
- Proven work experience in a health care provider office.
- Superior telephone etiquette and patient communication
- Ability to handle medical records discreetly
- Familiarity with medical office safety and infection control standards and procedures
- Excellent organizational and time-management skills
- Ability to multi-task and perform well in stressful situations
- Diploma/ certificate in Healthcare Administration, Business, or relevant field
- Computer literacy utilizing MS Office software applications and ability to research on the Internet.
- Experience with ACCURO EMR is an assets.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Experience:

- MOA: 2 years (required)

Licence/Certification:

- Medical Administration (required)

Work Location: In person

📌 Medical Office Assistant Manager (North London)
🏢 Dr. Samim Paediatric and Adolescent Care
📍 North London