We are seeking an Analyst, CMI to join our team in any of our offices!
The CMI Analyst is responsible for the ongoing maintenance, accuracy, and integrity of client and matter information within the firm’s systems. The role ensures that client and matter records remain current, complete, and aligned with billing requirements, client guidelines, e-billing systems, and compliance standards.

Through the proactive management of matter data, billing arrangements, payer information, rate structures, and client requirements, the CMI Analyst helps prevent billing issues, invoice rejections, write-offs, and operational inefficiencies.

The role supports data quality, billing compliance, operational consistency, and reporting accuracy while enabling a seamless experience for lawyers, finance teams, and clients. By maintaining reliable client and matter data, the CMI Analyst contributes to the improvement of operational efficiency, reduced rework, stronger billing compliance, and enhanced client service.

Key Responsibilities:

Client Matter Intake

Client & Matter Intake modification after opening matter: Review and validate modification requests for matters; Verify payer entities, billing arrangements, and client requirements; Ensure compliance with firm policies, KYC requirements, and client guidelines.

Billing & Compliance Support

Coordinate with lawyers, legal assistants, billing teams, and e-billing teams to resolve missing information.

Data Quality & Governance

Maintain accurate client and matter records.
Perform data quality reviews and audits.
Identify trends and recurring intake issues.
Recommend process improvements to increase accuracy and efficiency.





Stakeholder Support

Act as a subject matter expert for client and matter intake processes.
Provide guidance and training to legal assistants and business professionals.
Support continuous improvement initiatives and process standardization.

Rate & Billing Arrangement Management

Review, validate, and maintain client rate structures, billing arrangements, alternative fee agreements (AFAs), discounts, and special billing terms within firm systems.
Ensure approved rate agreements and billing instructions are accurately configured at matter opening and updated as required.
Verify compliance with client engagement terms, outside counsel guidelines, and billing requirements.
Partner with lawyers, legal assistants, Billing, and E-Billing teams to resolve rate-related issues and discrepancies.
Maintain the integrity of rate and billing data to minimize billing errors, invoice rejections, write-offs, and rework.
Support the implementation of rate updates and client-specific billing arrangements across all offices.

What You'll Bring:

College diploma or degree in Administration, Accounting, Finance, Legal Administration, or a related field.
3-5 years of experience in Client & Matter Intake, Billing, E-Billing, Finance Operations, or Legal Administration.
Bilingualism in French and English is an asset.
Experience working with Aderant or a similar legal practice management system.
Strong understanding of law firm billing processes and compliance requirements.
Advanced proficiency with Microsoft Office, iManage an asset.
Experience working in a professional services or law firm workplace preferred.

📌 Analyst, CMI (Montreal)
🏢 Miller Thomson
📍 Montreal