Overview

The Quality Control (QC) Technician is responsible for ensuring that all products manufactured meet company quality and food safety standards, regulatory requirements, and customer specifications. The role involves monitoring production processes, verifying compliance with Good Manufacturing Practices (GMP), HACCP Critical Control Points (CCPs), and supporting continuous improvement of the food safety and quality system.

The QC Technician works closely with Production, Sanitation, and Warehouse teams to ensure safe, high-quality food products are produced and documented in compliance with CFIA regulations and company policies.

Responsibilities

Food Safety & Regulatory Compliance

- Monitor GMP compliance and CCP checks daily to ensure adherence to food safety standards.
- Conduct pre-operational (pre-op) inspections of production lines and equipment before startup.
- Assist with daily regulatory inspections conducted by CFIA.
- Ensure compliance with company HACCP plan, food safety programs, and regulatory requirements.
- Support traceability exercises and mock recall activities.

Quality Monitoring & Production Support

- Conduct line checks and in-process quality inspections during production.
- Verify production documentation and forms at the production line for accuracy and completeness.
- Perform label verification at line startup and end of run to ensure correct product, lot codes, and regulatory information.
- Support line changeovers and line startups to ensure quality standards are maintained.
- Monitor product quality attributes such as weight, appearance,



packaging integrity, and coding.

Raw Material and Product Release

- Review Certificates of Analysis (COAs) and supporting documentation to verify compliance with specifications.
- Approve and release incoming raw materials and ingredients for production use.
- Place product on hold when necessary due to quality or food safety concerns.
- Evaluate and release finished products once quality standards and documentation requirements are met.

Inspections and Audits

- Conduct monthly facility inspections, including:
- Glass and brittle plastic inspection
- GMP facility inspection
- Document findings and ensure corrective actions are implemented.
- Support internal audits and third-party audits when required.

Non-Conformance Management

- Identify quality deviations and document non-conformances.
- Conduct root cause analysis and follow-up corrective actions.
- Work with cross-functional teams to implement preventive measures.

Training and Continuous Improvement

- Train and coach production staff on GMPs, quality procedures, and food safety practices.
- Promote strong food safety and quality culture within the facility.




- Support continuous improvement initiatives related to quality systems and operational efficiency.

Customer & Quality Support

- Assist with customer complaint investigations including documentation review and root cause analysis.
- Provide data and documentation required for complaint responses.
- Support implementation of corrective actions related to complaints.

Requirements

Education

- Diploma or degree in Food Science, Microbiology, Food Technology, or related field preferred.

Experience

- 1–3 years of experience in food manufacturing quality control or assurance.
- Experience working with HACCP, GMP, and regulatory inspections.

Knowledge & Skills

- Knowledge of CFIA regulations, HACCP, and food safety systems.
- Strong attention to detail and problem-solving skills.
- Ability to conduct inspections and document findings accurately.
- Strong communication and training skills.
- Ability to work in a fast-paced manufacturing environment.

Working Conditions

- Work performed in a food manufacturing environment including production floor and warehouse.
- Requires wearing appropriate PPE and food safety attire.
- May involve standing for extended periods and working near moving equipment.

Key Competencies

- Food Safety & Quality Mindset
- Attention to Detail
- Accountability
- Communication & Teamwork
- Problem Solving
- Integrity and Compliance

Job Types: Full-time, Permanent

Pay: $23.00-$27.00 per hour

Perks:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Work Location: In person

📌 QC Technician (Richmond)
🏢 North By Northwest Foods
📍 Richmond