Overview

We are seeking a dedicated Full Time Optometric Assistant/Office Admin to join our busy eye care clinic. This role offers an exciting opportunity to work in a agile healthcare environment, providing exceptional patient care and supporting daily office operations. The ideal candidate will possess solid organizational skills, a friendly demeanor, and a passion for helping patients achieve optimal vision health. Prior experience in medical offices, especially within optometry or optical settings, is highly valued (but not a must). This position involves managing patient interactions, administrative duties, and assisting with clinical tasks to ensure smooth clinic operations.

Duties

- Greet and check-in patients efficiently and professionally at the front desk
- Schedule appointments and manage patient flow using electronic medical records (EMR) systems
- Verify patient insurance information and update medical records accurately
- Assist patients with completing necessary paperwork and medical history forms
- Prepare exam rooms, assist with pre-testing procedures, and support optometrists during eye examinations
- Handle patient inquiries both in person and via phone or email
- Maintain accurate documentation of patient interactions and clinical notes in EMR




- Manage retail sales of eyewear and accessories, providing excellent customer service
- Perform administrative tasks including billing, coding, and follow-up appointments
- Ensure the cleanliness and organization of the office setting

Experience

- Prior experience working in a medical office setting is preferred, especially within optometry or ophthalmology practices
- Familiarity with electronic medical records systems or similar platforms is highly desirable
- Knowledge of medical terminology related to eye care is beneficial
- Experience with patient care, front desk operations, and retail sales enhances suitability for this role
- Optical experience or background in retail sales can be advantageous but is not mandatory
- Strong communication skills and the ability to handle multiple tasks efficiently are essential
- Experience working with pediatric and geriatric patients is a plus

This position offers an engaging work environment where you can develop your skills in healthcare administration while making a positive impact on patients’ vision health. We value professionalism, attention to detail, and a caring attitude in our team members.

Pay: $18.90-$19.50 per hour

Work Location: In person

📌 Full Time Optometric Assistant/Office Admin (Old Toronto)
🏢 Look & See Eyecare
📍 Old Toronto