Leverage your social and negotiation skills as a Bilingual Agent with NQX, working from home. Enjoy flexible hours and a supportive team environment.
NQX is seeking a Bilingual Agent to assist a diverse clientele. This full-time role offers the chance to use your communication skills, handle customer inquiries, and manage service-related claims. You'll enjoy a fully paid training program and a comprehensive advantages package after six months.
Key Responsibilities:
• Answer customer calls regarding meter upgrades
• Schedule technician appointments for follow-ups
• Manage customer complaints and claims professionally
• Provide empathetic support to clients
• Maintain accurate records in a computerized system
Requirements:
• Bilingual in French and English
• Available to work 20 to 40 hours per week
• Three years of customer service experience
• High school diploma or equivalent
• Comfortable working in a home office setting
Bring your empathy and negotiation skills to NQX and enhance customer experiences remotely.
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📌 Bilingual Agent Role at NQX (Amos)
🏢 Promutuel Assurance Alta
📍 Amos