Customer support professionals can process dental orders accurately for Teleperformance in Toronto, using CRM tools and omnichannel communication. The schedule begins on-site before becoming hybrid.

As a Customer Support Specialist I, you will support dental offices purchasing home care products. The work combines order entry, product guidance, payments, billing inquiries, CRM documentation, and customer relationship management. You will communicate through voice, chat, and email while supporting ProShop navigation, recurring orders, and defined escalation processes.

Key Responsibilities:

- Build customer relationships with dental offices
- Process orders and manage order entry workflows
- Answer product questions and provide basic guidance




- Take payments and address billing inquiries
- Document customer interactions in CRM systems

Requirements:

- High school diploma or equivalent
- One to two years of customer service experience
- Robust verbal and written communication skills
- Basic CRM and Microsoft Office or Google Suite proficiency
- Ability to multitask across voice, chat, and email

Support dental offices through accurate order processing, professional communication, CRM documentation, and reliable omnichannel customer service.

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📌 Customer Support Specialist Toronto
🏢 Teleperformance
📍 Toronto